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November 2023 by Oz F.
I originally gave them 5-Stars but had to change my rating due to recent experience. Visited them to get a price to upgrade my wife's engagement ring to a bigger diamond. I purchased the original ring from Barclays 20 years ago. I Made the mistake of telling them this! I selected the new stone at a fair price. I was then expecting them to appraise the original stone at a fair market value so they can purchase it back so I can pay the difference. I thought it would be a quick deal. So they went to their system to check what I paid for the original stone and offered me that value as a credit. They offered to pay me the value of the stone I paid over 20 YEARS AGO!!! I asked, "don't you appraise the diamond and offer a fair "current" market value for the stone?" She told me they had a "policy" where they can only offer the exact value that their customer originally paid. No matter how long ago. Pretty unfair practice. Everyone knows that a diamond's value today is worth more than it was 20 years ago. Very sad because we've purchased all our jewelry from Barclays for decades. We've even recommend so many friends and family to them that a few years back they sent us a bottle of wine to thank us for all the referrals, no more. Shame. Time to find a new jeweler. If you're thinking of exchanging or selling them a piece DO NOT tell them you bought it there. They will simply look in the system to see what you paid and offer that value. It's their "policy".
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October 2023 by Phil S.
Terrible service, limited inventory and plane old rude staff. I would not recommend this garbage store.
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October 2023 by Aby Mathew
Raju and Tina are phenomenal! My fiancé and I were blown away by the service Raju and Tina provided, they explained everything really well and we stuck to the 3 C’s - Clarity, Color and Cut and we couldn’t be happier with our purchase. Raju picked out the perfect ? that matched our criteria. I wholeheartedly give Barclays 2 ? for a very rewarding and stress free experience!
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September 2023 by Eduardo Tamborrel
I had a wonderful experience with Barclay’s; the staff was very professional, friendly, and helpful in designing a custom wedding ring for myself. My ring looks amazing and I’m looking forward to wearing it. I recommend anyone looking to buy or design jewelry in Miami to give them a visit.
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September 2023 by Ann Verrilli
Hubby had an amazing experience here when he purchased my engagement ring so we decided to come here to pick out our wedding bands (and get his watch resized as well.) From the moment we walked in, we felt like home/family. They were so welcoming, honest and extremely helpful with the process. We definitely recommend this business and team!
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September 2023 by Nab Khan
Fantastic experience!! Special shout out to Galina who was amazing with helping us find the perfect ring. She was so helpful and spent so much time showing us options and providing advice. We will 100% be using Barclays again for our jewelry needs!
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September 2023 by Josh S
Barclay’s is by far the best jewelry store around. Raju and his wife are truly phenomenal. Their prices, quality, hospitality, and overall service are truly unmatched. But don’t just take my word for it. I'd advise anyone to go check them out for themselves undoubtedly
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September 2023 by Peter Diez
Tina was amazing!!! She walked me through the process with heartfelt sincerity.. My fiancé was floored to put it mildly. I seldom give reviews but I had to stop by & give them props for making this process painless & amazing!!! Peter
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August 2023 by Mike Mazzucca
Making the trip to Miami to visit this facility as a whole was an amazing experience. There are hundreds of Jewelers to select from and multiple floors. With so many to choose from one can easily be overwhelmed, and not all Jewelers are alike. When we walked in, immediately we were met with a smiling face, a knowledgeable consultant and low pressure. We shared what we were looking for and Galina went right to work for us. Her service and ability to know what we were looking for, and what we weren't was greatly appreciated, working within our budget she did a phenomenal job, The ring and setting are stunning, my future wife was completely blown away and made the proposal experience amazing. The folks here at Barclay's hit a grand-slam in my book. I highly recommend them, you will not be disappointed. Knowledge, experience, phenomenal value and attention to detail are what sets these folks apart from the others, they really go the extra mile. Thanks again everyone at Barclay's!
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July 2023 by Genesis Najera
I went yesterday with my mom to look for some emerald options of jewelry. I fell in love with so many options of bracelets, necklaces and Earrings. Tina was the best She took her time to show me the options answer my questions, educate me on the product. I felt so happy and comfortable to decide the best piece of jewelry. Thank you so much. I will be returning back.
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July 2023 by Yoel Castro
If you’re looking for great service and a welcoming environment, look no further. Highly recommend this place, they assisted me with finding an engagement ring for my fiancée and then our bands. Galina was super friendly, helpful and very knowledgeable.
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June 2023 by Andre Figaro
Personalized shopping experience and beautiful selection of engagement rings. Extremely happy with the purchase and will highly recommend Barclay's Jewelers to anyone looking for that one in a million piece.
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June 2023 by James Kennett
Kabir and his family were amazing in the process of getting the exact ring I wanted. They are very helpful with providing their experience and knowledge to help pick the perfect diamond. I would recommend anyone looking for a beautiful ring at a fair price to go to Barclays. They will take care of you.
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May 2023 by martha newberry
Very nice owners and employees. They know you by name and help you with good suggestions to make the right choices. I am very happy with jewelry pieces that they have made for me. Very reputable and alwaysexceed my expectations. Would definitely recommend.
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May 2023 by Dani O'Brien
Kabir was extremely knowledgeable about his craft. He was very consultative. He took the time/care to listen to our preferences and educate us on our options. He was very personable and made it a wonderful experience. THANK YOU! Highly recommend going to them for any of your jewelry needs!
