-
October 2025 by Mayra Puignau
MARIO IS COURTEOUS, PROFESSIONAL, ALWAYS READY TO HELP AND I ALWAYS GET FAST , RELIABLE SERVICE
-
September 2025 by Bibiana Rodriguez
I was hesitant at first to have my optical needs addressed at a BJ’s but the excellent service I get there has kept me coming back for more. The opticians at the Coral Way location, especially “Señor Mario,” as I call him, are top-notch! It’s very quick and easy to purchase contact lenses and glasses there. No appointment necessary, good hours, and a call to let me know whatever I ordered is ready for pick-up. Highly recommend.
-
September 2024 by Thierry Painparay
very nice staff, good prices and very good service!
-
July 2024 by hercilio basabe
Super good prices, quality of service, I recommend it 100%
-
May 2024 by Alberto Silva
Very special attention to customer. Excellent service, and quality product.Mario, the manager, took care of us. Very happy with his service.
-
April 2024 by Judette Lobaina
Excelente service and optical manager mario
-
February 2024 by Elizabeth Fermin
the maximum
-
August 2023 by Yamile Suris
Excellent. Very professional and very kind.
-
December 2022 by Dorys Torras
Both assistant and the Doctor were professional and polite
-
November 2022 by Marcia S.
I have had 2 good experiences with the optical Dept. The staff are courteous and professional. There is a good selection of frames. I already had the rx so I didn't have to see the optometrist. It took about 10 days to receive the frames. All in all. A good experience.
-
November 2022 by Carla D.
On September 7, 2022 I made an online purchase totaling over $400. The order was to ship out in 2-3 days. On Sept 23rd received a call from AIT logistics, the company delivering the products, asking what time they could deliver on Monday, Sept 26th. When they called I told them to cancel the shipment, I do not need it again (14 days after). Up until this day, November 18th, I cannot get my refund from BJS. I am tired of calling and speaking to supervisors and getting a run around and spending long periods on the phone, going back and forth over the same things I said in previous calls even when I presented a Ticket #, so they could pull up the info. I even called AIT Logistics and they informed me they returned the products back to Bjs from October 7Th. BJs I NEED MY MONEY, I WILL NEVERRRRR SHOP WITH THEM AGAIN. Supervisors promise to call back or email back, you hear nothing back from the company...NOTHING!!!
-
November 2022 by Melissa M.
BJ's IS HORRIBLE! I waited over 6 months for a broken item, had to returns at 8 months, 3 months later no refund. Refund was sent to a closed account aftrr i specically told them not too and now they are saying they can't help me nor does anyone ever call me back. Management is terrible and they all say they have no way of contacting accounting to help. They escalate my issue and then no call back. Extremely upset and customers have NO ONE to call or discuss issues with. BJs should be held accountable and attorneys are unaffordable. I'm hopeful that me posting this over and over will get some attention. Repost and share!
-
October 2022 by Gerard Clarke
Wonderful experience !! Everything was smooth , buying glasses for 45 yrs , I know the drill. Great selection of frames , good help in choosing , very thorough eye exam , and very fast service...3 days ahead of schedule. Mario and staff very nice people. Price really fair...I got 2 pairs for price of one in the other big chain stores. I don't lie for anybody...very happy.
-
September 2022 by Maricarmen R.
September 20, 2022The deli department staff and the manager (Luis no one was able to provide his last name) of BJs at 7050 Coral Way, Miami, FL 33155 in Miami, Florida simply do not answer the phone, they put you on hold for endless hours and do not provide the member service I'm paying for. I have called today about 10 times from 10 in the morning to 1.30 pm to ask a simple question: if a cheese that has been ordered for 2 weeks arrived so I don't have to take the long drive and find they don't have it. It is downright unconscionable and unprofessional that NO ONE answers the phone which one assumes would be part of the job description.Can SOMEONE take a look please and contact this BJs?Thank you!
-
August 2022 by Jorge A.
Recently became a member for the first time. I noticed a lot of the reviews are from years ago and wanted to chime in with my recent experience. Was surprised they carry many of the same brands (and many more!) as Costco but at more reasonable sizes so perishable items don't go to waste. The clientele is way more polite and patient than Costco shoppers and the staff is very personable and savvy about the inventory. The way everything is laid out makes sense. We found this BJ's to have great parking, ample product selection, attentive staff, great prices and tons of membership perks and rewards. All the meats and produce were fresh and the store overall was clean, organized and well-stocked. Was a bit weary of leaving Costco after 15 years for BJ's but super happy with the decision thus far. Almost ZERO food has gone to waste from our first shop. Prices are great and the membership is worth every penny.
