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May 2023 by Li Dom
Great Customer service, Julio is the best.
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January 2023 by Joel Slagtand
The front desk reception was courteous & professional every step through my rental experience. He gave me a unit viewing tour to choose the appropriate size storage space for my small business. It's refreshing to receive this quality Concierge style service in Miami. Thank you bunches Chris!
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December 2022 by Roxana Leal
I don’t recommend this place, they give you a price to get you in and they will raise the prices while you are stuck with them giving you no choices but to move out.
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November 2022 by S.Bonnie Ventura
They increase the rent every month and try their best to hold on to your things to snoop into your things (if you’re late with rent). Do yourself a favor and do not use this company. Trust me. It will save you the headache..
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October 2022 by Bonnie sbv
They increase the rent every month and try their best to hold on to your things to snoop into your things (if you’re late with rent). Do yourself a favor and do not use this company. Trust me. It will save you the headache..
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July 2022 by Paul Ashbourne
I reserved a 10' x 7.5' x 12' storage unit in BoxVault on week in advance. When I showed up to move in with a fully loaded truck, the representative informed me that the unit I had reserved had been rented. The only available option was another unit that was $130 more per month! By this point, we had no option to go to another place, since we were on a tight schedule with the move. I complained about the fact that they didn't honor my reservation, and the manager told me that the reservation system does not mean anything, they will sell the unit you reserved if someone asks for it.The reservation system is a scam. They want you to think you have a unit reserved there instead of going somewhere else. By the time you show up to pick it up, they know your hands might be tied and you just have to pay them the extra price. I unfortunately fell victim to this in the short term as I had no time to find another storage facility before my flight out of Miami, but I'm going to aim to move out as quickly as possible when I get back.
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March 2022 by Dalia A.
the customer service here is so great! both angie and chris were so helpful in setting me up with a storage unit. During a stressful process they were both beyond delightful and clear with operations and policies. i can't recommend this place for storage enough!
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November 2021 by Špela Žunič
Clean, a bit of smell still, nice people working there, the only issue is that a lot of homeless people are walking around inside out and drinking so I don't feel safe to go there by myself in the evening, they have the security codes access, this place would need more security especially at the evening and nights
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October 2021 by Edin Chavez (Edin)
I’ve had a storage here for years. The facility is clean and the staff is always very nice and helpful.
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September 2021 by Dr. Edgardo M. Gonzalez Pereyra
Excelent location super clean and air. Conditioned storages!
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July 2021 by Amy S.
Great storage unit. Temperature controlled and very well ran. They have carts available for you to use to help get your stuff into the unit.
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June 2021 by paul baker
Simple, straightforward. Very quick set-up. Helpful staff. Prices are not a steal, but competitive in the local market.
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June 2021 by Connor Hickey
Great place to store personal items or to use for business storage. I've been using Box Vault for the last few years and have several units. The staff has always been really nice and accommodating. Would definitely recommend to anyone looking for storage.
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May 2021 by Steven Ridder
Great staff and easy to do business with!
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May 2021 by Vanessa Sterling
Only bad thing... smells horrible!!!
