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November 2025 by Maria Acuna
Miguel junci was exceptional. Very professional and honest. Recommended highly
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November 2025 by k
Angel wouldn’t work with me at all on my car or the deal of the car, took days to respond and never got back to me. I’ll take my business elsewhere
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November 2025 by Bryce Kaylor
Had an awesome buying experience with Serhii. Super nice guy.
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November 2025 by Tanner Deiley
Serhii went above and beyond, treated us like gold! Make sure you ask for him when you looking for a vehicle!
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November 2025 by Slavo Popovic
Serhii was great! Purchase went smooth and easy, leaving with my car same day!
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November 2025 by Genevieve Moisan
Excellent service. Serhii was knowledgeable, very helpful, patient and generous of his time. I am very happy with my car and would recommend this dealership.
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November 2025 by Linda Zayas
Everything was very smooth and quick. Even though I scheduled an appointment late, Jennifer and Miguel were able to help me leave with a vehicle I chose. They offered me coffee and water while I was waiting for the finance to be processed. They speak Spanish and English too.
I highly recommend and would come back if I need a new vehicle.
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November 2025 by Sukhpal Sidhu
I had an excellent experience at Brickel Honda! My salesperson, Serhii, was professional, knowledgeable, and genuinely helpful throughout the entire process. They took the time to answer all my questions, explained every feature clearly, and never made me feel pressured. The whole experience was smooth and stress-free - from the test drive to the final paperwork. I really appreciated their honesty and attention to detail. I highly recommend asking for Serhii if you're looking for a new or used Honda!
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November 2025 by surendra samant
Serhii (James bond) , so so helpful ,very kind ,Thank you for everything brother…
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November 2025 by warren latino
On Tuesday the 28th, I had an appointment at 7:30 a.m. I was told the vehicle would be ready in about 2 hours, but when I came back, the service advisor John told me it was still not ready. I asked why he didn’t contact me instead of making me come back for nothing. In the end, the car took over 5 hours, completely different from what they promised.
Then, 2 or 3 days later, the same issue with the system update happened again, and I had to return today.
That day, I also requested a Lyft to pick me up at my home, but they sent it to Honda Brickell instead. I called John several times to let him know the location was wrong, but he never answered my calls.
Honestly, I’m very disappointed with the poor service at Honda Brickell — lack of communication, poor responsibility, and no proper follow-up with customers.
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November 2025 by Mark Cantor
I bought my Honda in Buffalo and am a snowbird in Miami..I had a problem with my stereo and just stopped desperate to get it fixed.Hessel who is with the service department stopped whatever he was doing to get it fixed and he did that and thankfully we went on our way.kudos to hessel
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November 2025 by Hootan Akhtari
We recently bought a 2024 Kia Forte GT-Line (used, 18,000 miles) and paid around $24,000 out the door. After comparing prices with similar models in the area, we realized we likely paid above market value.
The car itself is fine, but we wish the dealership had been more transparent about pricing and fees. If you’re planning to buy here, make sure to double-check comparable prices and ask for a full fee breakdown before signing. This was our first car and we were inexperienced, we were told by the sales representative that the car is a good deal ( which it was at 18000$) but the additional fees such as permaplate and recon fee was extremely high, we don't feel good about this purchase and now that i know more about the fees and cars i feel embrassed to tell my friends and family the out the door price of the car.
We also tried to speak to a manager about this but out calls are not answered
Overall: The experience left us disappointed with the pricing and it felt like a rip off
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August 2024 by Aaron Schultz
Long story short: had our Accord towed in, they said the water pump was busted. Had it fixed and had new ignition packs installed. a week later, the car was totaled for a cracked engine block. 3 grand down the drain.
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August 2024 by Jorge Arrazola
I had the absolute pleasure of working with Mario Subiza at Brickell Honda and I must say, it was an exceptional experience from start to finish! Mario is the epitome of professionalism, knowledge, and charisma. His friendly demeanor and impeccable manners made me feel at ease throughout the entire process.
What truly stood out was his humble and courteous nature, making sure I felt valued and supported every step of the way. He took the time to understand my needs and provided me with alternative options and accurate information, ensuring I made an informed decision.
But what really impressed me was the genuine interest Mario showed in my needs, even when I visited the dealership to service my previous car. He would always take a moment to say hello, ask about my experience, and show a sincere interest in my well-being. It's clear that Mario values relationships and customer satisfaction above all else. if anyone is looking for a seamless and enjoyable car-buying experience, look no further than mario Subiza at Brickell Honda. Five stars aren't enough - I'd give him ten if I could!
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August 2024 by Arnaldo Busutil
Marcos was amazing, a really great car buying experience. Thank you Luis for helping me out.
