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October 2023 by Thomas Brockland
It was a seamless experience here at Budget Car Rental in the Falls at 8888 SW 136 st Miami. I asked for a full size car and was given an upgrade to a full size SUV at no extra charge. I will definitely come back.
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October 2023 by rosa paulino
Love this location,, very convenient . Josie is very attentive and kind and accommodating. Will come back
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October 2023 by Mike S.
Service is great. Staff is super friendly. Easy in and out. Great location. Entrance is in back of mall.
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September 2023 by Aldo Diaz
I would like to thank Josy for her great attention but just by saying her name she is all respectful, attentive, hard-working and has great knowledge in her work and in Custome impressive service, thank you for being so special and attentive to the client I will definitely continue renting car with you THANK YOU.
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November 2022 by Spahnferkel Media TV
Beware of rip-offs. Does not accept international debit cards, although Budget Headquarters allows it. They make their own rules there, without compromises. Deposit is gone. DISPLAY occurs. Report to Budget!!!
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November 2022 by Jaedon
I was helped by Lilia when picking up the car and she was very professional and her customer service beyond expectations. Very courteous and friendly. in returning the car today she was also who helped me out with the same courtesy and a smile . Thank you so much for all your help. you hardly find customer service and courteous employees in Miami anymore.
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November 2022 by Erika Valdes
Josie… the Earth Angel that made my car rental process so smooth on such a challenging morning! I’m so Grateful for her patience and her help! ❤️
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November 2022 by chad griffith
Even on a busy Friday, Josie made my reservation smooth and super helpful! Will return when I’m back
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November 2022 by Sonnia Llaguno
Awful location, watch for those hidden fees people, a regular rental with $150 extras on fees!!
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November 2022 by Kurt Panton
Do negative stars exist? This guy threatened to put me on a “no rental car” list because we rented our car through an international website in our country. Despite showing him more proof of ID than Homeland Security, he denied renting a car to me and actually said he would have to take on all the liability even after we bought rental car insurance through Allianz. Stay away if your last name is not Latin. Check who has given the five star reviews here if you don’t believe me.
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November 2022 by Tony Barkley
Great selection and service staff.
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November 2022 by Jill Costley
Very unfriendly staff.
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November 2022 by Sabine Hunger
10h opening time after phone call then opened at 10.30am. The service was then friendly and helpful. The car we rented was dirty on the inside and the tank wasn't even half full even though it was supposed to be full. I would no longer rent a car there.
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November 2022 by Pablo Ferrazzano
I will never rent from this company or retire in this place again. A disaster everything. First I arrived at the time that indicated that it was open and there was no one, a sign with a phone on the door that was not correct. I had to go all over the parking lot to find someone. Then he tells me that the car is not there and that they did not know what time they were going to bring it, they wanted to give me any other car. After spending a long time trying, they told me that there was a car with the characteristics that I had rented in Miami beach, almost 1 hour from there, they measured a car to go that I had to return after driving two blocks because it did not brake and it was a danger. When I arrive at the Miami Beach location, they took care of me very reluctantly and gave me the car without washing it, dirty on the outside and worse on the inside.
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November 2022 by Michael Endler
Beware of scammers. Ignores the rules of budget and advice. Makes his own rules. You can't get a car there. The money is gone. REPORT was filed
