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November 2023 by Carmela Molina
I lost my bag with the receipt and my credit card. I have statement of the Bank with purchase. I need return a dress and pant are $45 in total and they said not. I ask for credit store and they said not. I called corporate, said not, we can't accept return. Worse customer service.
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October 2023 by Ana Escalante
Terrible customer service! With a mile long line to pay they only had one employee at the register. Meanwhile there were five other employees chatting and picking up hangers and not giving the least amount of care for the patrons. UNACCEPTABLE!!! Finally get to the register and the employee has no idea what a gift receipt is. When she asks for help the other employee, talking over her while chewing gum like a cow and making little to no eye contact with me finally assists. Rude as ever!!! These employees should not be allowed to work with customers.
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August 2023 by Gabby Castellon
In this place you’ll be able to find cheap things but the line for pay is tooooooo long!!! The need to hire more cashiers
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June 2023 by dylan krell
The location is great, but the store itself is nothing incredibly special..
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May 2023 by Rachel Soffian
Worst ever. I live in Miamind I was excited to come here but as I wait in a line of 40 people with only two tellers, I give this location a total thumbs down. The store is a disaster, products strewn in all the wrong places, the sandals hang from the wall display all intertwined making completely not worth the hassle to shop for new sandals here. Horrible presentation of a store. Horrible.
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March 2023 by Jose Suarez
Increíble just one cashier! The fitting rooms closed, and any supervisor is on the floor! Is better close the store, and go home!
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March 2023 by O. Jomaa
Check out line is wrapped around two additional isles and only two cashiers. Absolutely insane to make people wait for a hour to spend money.
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January 2023 by L Luna
Lines to pay are long. There are 8 registers and only 2 are open. the manager should at least open 4 registers. I was waiting for 30+ minutes and I had to walk out
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January 2023 by Vess Christoph
Complete scammers and fraudulent shop that have to be reported to the authorities waiting over an hour for a return with supervisor telling me cannot return my stuff because the system is showing cannot be returned. Been told to come another time ???
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January 2023 by Leonard Sosa
The one on 57 and nw 7st is the best store. The have about 7 resgisters there. Every time i go it its at least a 45 min wait in line. Also, they are very low on merchandises.
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January 2023 by Chapi
Closed 20min before it was time to close. Just needed to grab an item and leave. Ridiculous!
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November 2022 by Linda
I love to shop in Burlington, all clothes you need.
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October 2022 by Priscilla Dominguez
I went right when they opened at 9 AM on Sunday only to find the place a hot mess from the night before. My granddaughter that is 8 Years old was trying to put thing back and organizing. Please don’t blame the pandemic that was over two years ago. I definitely give credit for the limited employees that do show up and I’m sure are wormed out.
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September 2022 by Anastasya
This place is a hit or miss. Definitely lacks organization - the place is messy the majority of the time. Even bigger issue - slow cashiers and huge lines. There is always a line here and they work extremely slow. They need to pick up their customer service experience because standing an hour in line is just a waste of time.
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September 2022 by Maritza Ramos
Was good experience is the first time I was there, I going back for sure is a new Mall
