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March 2024 by Samantha Carter
Shop agreed to replace damaged hood/order new hood. But instead, and without notifying me, they simply repaired the existing hood. The told me in the beginning that it had to be replaced and could not be repaired!! The hood repair shows wavy areas in the metal where the original damage was!! Very unprofessional and total lack of respect for me, totally disappointed. They never tried to make it up to me or fix their mistakes.
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February 2024 by Jaime Riguez
I've used Caliber Collision recently and in the past. They've always been very professional and quick to get my car back to me. I strongly recommend this repair facility using insurance. They are a bit pricey for self pay repairs.
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February 2024 by Maria Izzo
Caliber Collision did a wonderful job on my car, best experience I've had getting my car repaired. They will be my new go to place!! Thank you to everyone at Caliber Collision !!
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February 2024 by Marco Matouk
First time we used this shop, Jessica was above our expectations! Car was taken care off, received very fast, repaired according to what Jessica offered, and returned to us one day earlier than estimated! Keep up the great work!
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February 2024 by Lisa Segal
fantastic service and work. Giovanni was great.
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February 2024 by Scuba Divemaster
They lied about being able to repair crash damage to my driver’s seat, failed to diagnose the damage properly or complete the repair correctly. Went in person to ask if they repair seats damaged in a crash, and they said yes, but later no. They had the car there for three days for “diagnosis” then returned it to me with the airbag light on. They had it for repairs for another week, but still couldn’t fix it because they needed to order more parts because their 3-days diagnostic was wrong. Asked why was it misdiagnosed, adviser said his shop doesn’t fix seats and they had to outsource it. After the third trip, the end result was the seat is still crooked and broken from the crash. The worst part is how the service advisor acted like he was the insurance adjuster, giving me hell because the cushion inside the seat was broken. He acted like the insurance adjuster and tried to decide whether it was from the crash or not. The actual insurance adjuster confirmed it was from the crash. Bunch of liars, incompetent time-wasting people who work against the vehicle owners. A horrible experience on top being hit from behind at speed on I-95.
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January 2024 by Adolfo Garcia
Super fantastic place and super excellent staff
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December 2023 by Dimitris Cosvogiannis
Impeccable service and craftsmanship. I want to particularly thank Gino for following up and responsibly ensuring timely repair of my vehicle. Well done.
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December 2023 by sabrocuba morales
From day 1 to the Finish line, this company really really take care of their costumers needs
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December 2023 by Victoria Sukhorukova
Absolutely satisfied with service and repair was done to my car. It came like a brand new! Definitely recommend
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December 2023 by Kelly Menier
Absolutely the best collision repair shop in Miami! I wouldn’t recommend any other shop. Exceptional body work and costumer service. True gem!
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December 2023 by Diane
Mary (receptionist) kept us informed and provided accurate information. Omar Acevedo handled the work on our car-professional, informative and personable. Highly recommend
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December 2023 by Victoria Harwood
WOW! My car looks brand new. Omar was amazing, super professional and attentive to call/texts for car updates. They went the above and beyond and cleaned my car. Went the extra mile when my battery was giving me a hard time with the connectivity. This company was amazing and I would highly recommend.Services: Body & Trim
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October 2023 by Patrick Danciu
I have to refix my bumper no replacement no painting no parts except may few screes and bolt and they asked me more than $2000! Seriously !!! 11.5 hours of work. It s ridiculous !Service: Body & Trim
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October 2023 by Helen Acevedo
The team at this Caliber location is excellent! I am used to slick mechanics trying to rip me off but when I took my car in after an accident, it was completely different. They walked me through the entire process and made me feel so comfortable. When I got it back, I had no problems at all. Thank you all!Services: Painting
