-
January 2024 by Maxine Schenkel
It was the worst experience I had ever had buying a car. I called over 20 times saved the car they wanted to buy was still there and then I wanted to buy it. When I got there they told me the car was already sold. I had to pay $75 for transportation to get there. Devin was disappointing horrible place I've ever dealt with my life there are bait and switch to get you there and want to say something else. I'm handicapped and this was truly the most despicable, unprofessional I've ever known in my life I reported them to the better Business bureau. I've repeatedly asked for the manager Alex and he never called me Overton phone. I would never recommend anybody doing business with this bait and switch operation they should be put out of business. And I hope they will be I reported them to the better Business bureau etc
-
January 2024 by Ken Forde
Car Factory was exemplary in making the car buying experience simple, fast and pleasant. Raydel answered my questions and showed me a wide variety of cars until I found the ride that meet my needs. The financing also was straightforward. Very happy!
-
January 2024 by Anagabriella Guerra
I walked in to the store today and was attending very quickly! They were very nice! Super understanding! They work with you and try their best to give you the best deal! Great service!
-
January 2024 by Brian Santana
Big thank you to Francisco and the whole team! Everyone really came together to help me in a life changing way for my family of 5. We felt stuck in a small, cramped Kia with no AC. Now we can breathe easy and feel comfortable in a spacious Dodge Journey. Thank you so much to the whole crew!!!!
-
December 2023 by Brianna Minor
Horrible I brought a car from them a year ago and the same day issue after issue and still having issues. Makes no sense how much money I’ve spent fixing a car I hadn’t even driven yet the first day I had brake issues, wiper issues, check engine light on, my whole front part of my car came off their solution was to use zip ties and then they tell u the car is one price then it’s another price
-
December 2023 by Tigerlily Honey
Carlos and his team were lovely! We worked together and I am happy to walk away with my dream car! Car Factory has a great inventory and they the place to go if you are looking for your dream car!
-
December 2023 by Jay Rock
Rey is the man here! If you are looking to buy a great car at a great deal, this is the place to come! Definitely will recommend this car dealership to anyone! Great job to the staff!
-
December 2023 by Maria Isabel Gomez
Franxisco was very patient and helpful. He found a solution for us as first time buyers and we went home with our dream car. Highly recommend him.
-
November 2023 by Lissette Moreno
Great place to come and not be scammed into any car. Their priority was honestly to make me happy and work with my budget. Carlos Gonzalez, never chased me down and allowed me see the car lot. Very professional, honest, and heard what I needed. As a team they made it possible and let me know my choices and I was very pleased with the results. I highly recommend them.Out to enjoy my new car.Beep Beep!!?
-
November 2023 by Shantae Bell
First time buying a car.Very nice and helpful and was very nice. I didn’t have to wait long to get the car I wanted. I’ll recommend them to anyone looking to buy a car
-
November 2023 by Typical Jude 305
Hey Miguel is an amazing salesman he helped me great with getting me into a car same day. It’s definitely worth getting a new or used car from the Car Factory Outlet. Very awesome customer service. Greatly appreciated.
-
October 2023 by christopher sanchez
Francisco is the best!!He helped out with everything and made my time worth waiting.I highly recommend this place for everyone, they make you feel great and safe to buy a car.
-
October 2023 by janessi gonzalez
Carlos was great, but I did not end up purchasing my car. The website stated the car was $30k and we gave 10k down when we went to sign the papers we were financing 34k we were so confused. The car ended up being over 40k so pleaseeeee read the small little lines shown on the website and look at the paperwork they make you sign very detailed. They add fees and the website below adds more fees. So the big number is not the final number. What got me upset is that they did not discuss this with me before signing, we noticed half way while signing the contract.
-
October 2023 by Seydy Viera
Absolutely Amazing experience with Miguel! I honestly thought I couldn’t get the car I really wanted and he made it happen!
-
October 2023 by Hercules Real P.
please be advised they are currently [2022-2023 still pending] being sued by the assistant attorney general out of miami for defrauding customers. they are absolutey corrupt. and this is in a business sector that is filled to the brim with corruption. i dont know why car dealers are so prone to corruption.
