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January 2024 by Raidel Acosta
Try not to sit with Mrs. Luisa, she is a lady who gives bad information, she has a bad character and very little desire to work. According to her, my wife needs to have 1,500 dollars to open a checking account and also a job for direct deposit. She told her that out and come back when I had a job ?. At the Ponce le Leon bank they gave me correct information and very good service.
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January 2024 by antonio gutierrez
This branch is a disaster because they only spend it on cell phones and the customer is considered an idiot. I arrived at 1:25 PM and it told me that they are closed ? HOW DO I GET IN? through the roof? They are lazy people who don't like to work ????????????
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December 2023 by Nina Luna
The worst customer “service” ever.The people who work here do not want to do their job. It’s ridiculous the way I was treated. When I asked for their names, they would not give me that because they knew I was going to complain. Do not come here if you need human help because the people here just don’t care.I’m also closing my account that I’ve had over 12 years because of how terrible of a bank chase is.
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December 2023 by Rober H Lopez
Super attention in the installation. Mrs. Luisa, very attentive, very very special.? congratulations to her and another girl whose name I don't remember, very satisfied with the service ????❤️❤️❤️❤️
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November 2023 by Femmes Fire
The worst customer “service” ever.The people who work here do not want to do their job. It’s ridiculous the way I was treated. When I asked for their names, they would not give me that because they knew I was going to complain. Do not come here if you need human help because the people here just don’t care.I’m also closing my account that I’ve had over 12 years because of how terrible of a bank chase is.
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October 2023 by ebed castillo
ATMs are almost always broken
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October 2023 by Milaisy Hernandez Otano
Terrible branch. I don't recommend it to anyone. The customer service is terrible, they have no desire to work. I went twice to make a debit card and they couldn't help me even though they didn't have clients. They don't give you the correct information and send you to another branch. They should put competent people.
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October 2023 by Maria Hernandez
Today I went to this branch, which is the closest to my house, because I need to update my card with new information. The branch was empty because the person who helped me had opened an hour ago, a tall, thirty-year-old boy who, unfortunately, I didn't ask. Your name told me to go to another branch because they had appointments and they couldn't help me and there was really no one. It's unfortunate how few people want to go to work and provide this terrible service.
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September 2023 by Alejandro G.
Its a disaster. Everything Broken. Si lo hallas cerrado, tiene el atm fuera de servicio y no trabaja la puerta para el atm privado.
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September 2023 by Lissette Torre
Excellent attention, very good branch
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September 2023 by Dayan Roman
I have been a Chase customer for several years, I am currently trying to create a bank account for my wife, and I have come to this place several times and there is no one to assist me and the bank is completely empty, and they tell me that I have to withdraw an appointment or waiting more than 1 hour when I see that the staff are not doing anything, I don't understand what is happening with chase, years ago they were special attentions. I think they should take action on this!!
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August 2023 by Seth H.
Couldn't figure out how to deposit a savings bond. Didn't seem to know what they're doing. Good thing I have wellsfargo also!
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June 2023 by Joseangel Caballero
I am going to close my account with this bank, having an ATM inside, you cannot enter after they close, I don't know why, having that service system.
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June 2023 by Juan Cabrera
Fast and efficient service
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June 2023 by Ivett Rivero
Excellent atention. Above all, a tall white man, he looked Peruvian. Very good treatment from everyone.
