-
August 2023 by S R
never go to this branch to solve your banking problem, YENY MORALES has a race problem or it could be her pregnancy hormones, the two people at the booths don't know how to do their job, I explained to them that my business partner had authorized me for our bank account business and that I had to go through a branch to sign and the incompetent did not know what I was talking about, they called a bank agent Yeni Morales and with the worst attitude she said: it's 4:30 I can't help you anymore we close at 5, She had no clients, I don't think the signing took more than 30 minutes but I was polite despite her bad attitude, they scheduled me an appointment for the next one between 5 minutes late and she said she was not going to see me. Sergio Rodriguez
-
November 2022 by Anabel Dominguez
Rudy, thank you for your help and excellent customer service!!
-
July 2021 by Jordan Finzi
DO NOT OPEN AN ACCOUNT WITH CHASE! Customer Service is horrible! The people in the bank cannot call customer service without a massive hold time. They flag your account for everything and you can never get anybody on the phone to resolve the issue.
-
March 2020 by yusisleidy marquez
Today is the 2nd time that she is rude with me. This bank has a terrible customer service i believe that the person name is Rudy Carrera, she is horrible. Cashbox #6 that's the name on the transaction Summary.
-
February 2020 by J Ernesto Martinez
Excelent service. Andrea and Alex, real people skills. Problem solving to the max.Thanks.Spanish. English.
-
November 2019 by Josue Fernandez
Me and my fiance came to combine our accounts on a Saturday. We got here at 1220. We weren't even greeted and were immediately told "I'm sorry we can't help you. If you want you can speak to my supervisor". Horrible customer service. They didn't even want to try and help us. We even overheard one of the employees say "I'm not helping them". Ridiculous. Needless to say. We will be taking our money elsewhere.
-
October 2019 by Emilio Viera
A very nice lady took care of my issue
-
September 2019 by davel herrera
It is horrible here only one person working
-
August 2019 by jumerinc
This Chase branch does not even answer their phones. what can you expect from the rest of chase banks .most of them no longer have to write thru systems I'm banking a different bank from now .. The hell with chase bank ....
-
August 2019 by Hussein Zangoti
It's good, but definitely not great
-
August 2019 by Juan Martinez
This Chase branch does not even answer their phones. what can you expect from the rest of chase banks .most of them no longer have to write thru systems I’m banking a different bank from now .. The hell with chase bank ....
-
December 2018 by Leonardo Olivera
Worst customer service I've ever had at a bank. Went in and needed to talk to someone and there was no one to receive me and direct me to the right person. Once I was able to talk to someone he was very rude and unhelpful. The manager saw me trying to get some help and ignored me. Someone should do something about this branch's customer service.
-
December 2018 by Carlos Fernandez
Super rude costumer service. Chase should retrain some of the staff in this branch ASAP.
-
November 2018 by Elizabeth Bringas
LEFT MY LICENSE AND SENT SOMEONE TO GET IT AND GIVING A VERY HARD TIME. I THINK THAT IS VERY WRONG BECAUSE ITS MY LICENSE AND I SEND WHOEVER I WANT TO GET MY LICENSE.
-
October 2018 by Abelardo Canaan
Terrible customer service.
