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March 2025 by brian acosta
The LAZIEST and by far the worst chase bank I’ve went in all of Miami. I would not recommend coming here if you need anything done because they will most likely refuse you service.
Came in for a simple credit increase. Turned back saying it can be done online and that they did not WANT/able to assist me in any way. I then verified over the 1-800 number as directed only to find out that they in fact could have assisted me but chose not to because they’re lazy and said that it can be done another way.
This probably explains the lack of customers at this branch. 0-10 would not recommend.
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March 2025 by Bernice Monsalve
Good service
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October 2024 by Victoria Pando
Great people you can trust
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September 2024 by Juan Carlos Alzugaray
I visited this branch last Friday and want to recognize the professional and respectful treatment that I received by Mercy Reyna (lead associate operations) and Yasmin Castro, they were very friendly and helpful , thank you very much for your help
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February 2024 by Anibal Andres Rojas Bermudez
Elier is the best in the place, he always take care of the customers gently and with dedication, he always find the best solution for you and makes you feel confortable while you are there
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February 2024 by Anibal R
Elier is the best in the place, he always take care of the customers gently and with dedication, he always find the best solution for you and makes you feel confortable while you are there
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December 2023 by Maxine Dutches
I receive terrible service from the branch manager I believe Javier try to open up a checking account or savings and he told me that my valid driver license and two debit card from chase wasn’t enough even though I previously opened up two other account with my driver license at the same branch location. He turned my service away because he wanted a secondary ID and when I agree to return home to retrieve the ID, he proceeded to tell me there was a possibility I may not be approve, before even running the paperwork first, which was discourage me from returning. I caught an Uber back home and went online and was able to open another account myself, and no additional paperwork was requested. The tellers have been more help to me at that branch in the past which is why I’m not sure why the situation was handled the way it was especially when I’m frequented there.
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June 2023 by Elizabeth G.
This location is such a pleasure to visit ! Marlon S. specifically has felt like such an asset here. His attention to detail and efficiency to getting things done, is commendable. It feels great to know I have a bank to run to when I need something done promptly and right. Thank you!!
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July 2022 by Jose Luis Armas
(Translated by Google) Very good service and they were friendly and fast(Original)Muy buena atención y fueron amables y rápido
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June 2022 by Becky R.
Great experience with Chase. Needed to have a bank verification letter drafted by a representative, which is not something that they normally do, however, Elier, was super helpful in taking the time to write up a letter for me. This is the 2nd Chase location that I have visited, and both have been great experiences. Employees are polite and helpful which is a refreshing change from my former bank (whom I have been banking with for close to 20 years). I only regret not having switched sooner to Chase, because they are awesome!
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January 2022 by Carlos Contreras
(Translated by Google) They have no respect because the people had an appointment at 1:00 p.m. and it was 1:25 p.m. and they were not able to come and say that I expected bad attention, look for responsible people, thank you(Original)No tienen respeto x la gente tenia cita a la 13 hoas y eran 13.25 horas y no fueron capas de venir a decir que eeperara malima atencion busquen gente responsable gracias
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May 2021 by Sonia Burgos
Just spent 25 minutes waiting for someone to assist me. They don't even acknowledge you are there. Will take all my money out as soon as I can( if I find someone to assist me with that)
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April 2020 by Google user
Me: hello, I would like a notary please\ \ Associate: I’m so sorry, I left my stamp and book at home.
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August 2019 by LeoSMG
(Translated by Google) The attention was fast(Original)La atención fue rapida
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June 2019 by Leonardo Remedios
(Translated by Google) The attention was fast
