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March 2024 by Ted Fernandez
Started my bowl with was left of the Lettuce supply for my salad it container 5 pieces of brown lettuce and the server had no issues or intent of fixing it.
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March 2024 by Audrey Stiller
It was good, but not amazing. The fact that nothing is mixed in the burrito is a little disturbing because we come across each ingredient one by one. It is not heated so slightly cold. On the other hand, it is a good size. Difficult to park once again like almost everywhere in Miami.It cost $12.90 I think.
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March 2024 by Adam Richardson
Horrible portion sizes and the staff is completely
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February 2024 by Julie Dazzle
This Chipotle could do SOOO much better! The location is amazing! In the absolute heart of Brickell. I stopped by here for lunch and was extremely dissatisfied and disappointed! The staff overall was incredibly rude, very careless (except for one young girl). I’m usually a huge fan of chipotle but this had to be one of the worst bowls I’ve ever had. The bowl was messy, very small, and tasted horrible. As I was eating it it seemed like some ingredients were fresh and others had been sitting out for a long time. For example the rice and lettuce tasted fresh but then the salsas tasted sour and almost bitter. This was the first time ever I threw my bowl away having only eaten a couple bites. Such a shame for a place in an amazing location!! Hope they make a turn around!Vegetarian options: Veggie bowl, veggie burrito. Sofritas as protein alternatives or regular veggie bowl with guacamole included.
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February 2024 by tarcys carlos
It's surprising to see the lack of quality control at this location. The counter is extremely dirty, with food scattered everywhere.
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January 2024 by Juan Nuñez
Perfect location but food was cold (like freezing) and the service was not profesional. Gave the food three stars because I went home and grilled my burrito and it was amazing. A shame this amazing location is being used like this, it should be the best chipotle in town.
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January 2024 by Miguel Quesada
The employees were fighting among themselves in front of the customers, they forgot the customers and left us unattended until they finished their discussion. The food place was very dirty and the food was mixed. very bad
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January 2024 by Rob S.
Multiple rude and arrogant staff members. This place does NOT belong anywhere near Brickell.
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January 2024 by shelby leimgruber
Absolutely the rudest customer service I have ever received. The girl serving the bowls was rude provided a horrible customer service. All i asked was how long for chicken she remarked 15 min and proceeded to say…… are you gonna get something else then? I asked if it was possible to have them go grab the chicken from the Togo order station because they had a whole tray of full chicken on that side. They remarked RUDELY that that’s not the way it worked and order on the app then. They need to seriously consider who is working here. They should never make customers feel dumb or alienated. Do better Chipotle.
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January 2024 by Eugene Tang
terrible customer service, didn’t even bother to roll the burrito correctly, burrito was cold, ran out of fajita veg
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January 2024 by Domingo Delgado
the worst customer service, they are always
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December 2023 by Antonio Aninat
It’s a chipotle I won’t write an essay. But as a longtime chipotle customer who has been to dozens of locations I can say this is absolutely the worst one I’ve ever seen.It’s always filthy, there’s no seating, most of the staff are incredibly rude, and you are guaranteed to get skimped here. They barely give you any food, and you have to be constantly asking for more. Good luck with the meat. A worker once removed chicken from my bowl after adding “too much”.I drive further north to midtown even though I live walking distance because of how much this chipotle sucks.
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November 2023 by Maxd tv
The service is unbelievable I ordered 2 burritos asked for fajitas she gave me like 2 I said can I get a bit more and she looked at me with a death stare and said nothing so I repeated myself and she said I heard you the first time and proceeded to say what do u want on ur other burrito..as if she would do it on her time not when I asked..I also ordered a carnitas quesadilla and she told I can’t put meat in my quesadilla I said that’s ridiculous so she turned around huffing and puffing to the manager who then told me that because of food allergies then can’t put meat on quesadillas… I order the same order 3x a week and know that’s absolutely ridiculous..
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November 2023 by Frederik Feldt
Please revamp this restaurant.No where near full portion sizesStaff is horrible & with attitudeThey don't even bother to season their chipsSoda machine not filled upDirty ice cubes ??Dirty restaurantEmployee didn't use gloves when closing my boxCHIPOTLE FIX THIS:- Close location temporarily- Get a professional deep cleaning company- Fire everyone and get new dedicated staff- Get a DEDICATED manager from a successful location, and promote a prospect at that location instead.- Start taking it serious, people could get sick from the old food, dirty ice cube or employees using no gloves.
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November 2023 by Fer-G
I love Chipotle but this one definitely have to hate it. The portion they serve is miserable compared to others locations and you can see the do it on purpose because they also know what they doing is wrong. Incredibly they get mad when you as a customer ask for what you should be getting