February 2023
Very incompetent. Told us that all of Citi banks wiring systems are down. Called the corporate number and a different branch to actually complete a transaction. Three members at this establishment could not get it together or didn't know what to do
January 2023
Would not cash my Citibank check because I did not have an account. What the heck kind of bank service is that? Drove 20 miles for them to tell me I had to drive another 10 miles to another Citibank in another town
July 2021
The customer service it is really bad. Bad organization and even with appointments it take to long to do a simple changes in your bank account.