Coach is a renowned global fashion house, established in New York in 1941, specializing in leather goods including handbags, wallets, and shoes. The store located at 701 South Miami Avenue, Miami, FL 33130, offers customization, repairs, and pampering services for bags. Customers have reported enjoyable experiences with the staff, noting their patience, kindness, and helpfulness. Reviewers praised specific team members for their assistance in selecting items like wallets, bags, and shoes. The staff was described as enthusiastic and eager to help, making shopping a pleasant experience. Many customers appreciated the option to have their purchases shipped home, especially those traveling from out of town. Overall, the store is recognized for its excellent customer service and a welcoming atmosphere, making it a favorite destination for both local and visiting shoppers.
Loved my experience! Everyone was so nice, especially Shlomoh Astete. I came in to buy heels, and he sold me a beautiful bag to match with them. He is very talented. All the staff were so kind and made my experience wonderful. I recommend!!
July 2025
Went there with my sisters, had a great time with Stacy. She was so patient and informative, and super kind too! Helped me pick out the cutest pink wallet and perfume.
February 2025
The gentleman who assisted me was fantastic. He was very helpful when picking out a replacement strap for my bag. Helped me with trying on shoes. Helped order the shoes to ship directly to my house. And was enthusiastic about helping pick out a bag. He was so kind. He was fantastic and made the experience wonderful.