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January 2024 by L. Suomi
Probably the best shopping service I have ever experienced. Niklas was such a friendly person. I am happy that I dropped by and found a very cute bag for my daughter.
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December 2023 by Romer Castellano
I recently had a positive shopping experience at this establishment. Valentina provided exceptional service, displaying a high level of hospitality. The provision of complimentary water and transparent pricing contributed to a pleasant and clear customer experience.
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October 2023 by Ashley Heather Oliveras
We came here on vacation and loved the experience. I called a couple days ahead to see if they had some products i’ve been eyeing and the associate was happy to put it on hold until i arrived in Miami. When we got to the store she was very patient and encouraging without being pushy. We really enjoyed ourselves and ended up purchasing 3 items.
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October 2023 by Vanel Bailey
Nicholas is so helpful! 10/10 experience. When coming to Coach ask for Nicholas, amazing conversation, welcoming, knowledgeable, all around great guy!
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October 2023 by Ahmed Alkhuzaie
Great collection and awesome location
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October 2023 by V. B
Nicholas is so helpful! 10/10 experience. When coming to Coach ask for Nicholas, amazing conversation, welcoming, knowledgeable, all around great guy!
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July 2023 by Julia Brown
Excellent customer service.
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May 2023 by Laura Carvajal
Kiara went above and beyond helping me find my perfect bag. She offered online/shipping options, although I ended up choosing one in store. She even helped me come up with a clever phrase for the monogram. She made my experience memorable, and for that, I am grateful. -Alfredo and Laura
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February 2023 by Rosa Espindola
Mamita, mamita.Is there more beautiful handbags ? ever?Impossible.That night, after my visit to coach I dreamed of walking through a yellow brick road with bunches of coach handbags and purses ? around me.I was dressed in white and all of them where ready for the occasion.I was very happy the next morning.Thank you for beautiful dreams, coach.
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December 2022 by Isabella Lorenzo
please PLEASE do yourself a favor and do not go to this store, especially do not bring your bag to this store to try to get it repaired. my first experience was lovely and i got a bag i rlly liked at a rlly lovely sale price so i was happy, then it broke in a way that showed it was the manufacturers fault so i decided to bring it in for repairs. it has been months after my bag was supposed to be repaired and they had given me no info and every time i call to figure out they run me in circles. when i finally got a call back they told me my bag is actually list and there's no record of what happen but they'd call me the next day to see if it's actually lost or not and if it was i'd be given store credit, i never got a call back. i am still currently trying to figure this out, wish i would have just never gone to this store at this point.
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August 2022 by Randall Jaques
This is a privately owned store as they all are that have the worst customer service I’ve ever seen. I had a problem with my daughters bag of course it had ink stains not covered and again of course cannot be cleaned. The owner of the store wouldn’t even come out to speak with me to give me any kind of help or guidance on how to deal with customer service so that we can possibly get another bag due to this unfortunate accident.I would never spend my money in the store it’s very clear it’s all about the revenue. Once they get your money especially in a store like this they could care less about helping you if something goes wrong with your bag.All it would’ve taken was a little bit of kindness maybe assisting was speaking with customer service to try and get the help that eventually after a full day of dealing with this I finally obtained.
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March 2022 by Nicole Melchiorre
Arlis was amazing. Helped me with everything. Charged my phone. Will definitely come back!!!!
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February 2022 by Laelanie Larach
Coach is my favorite store to buy fancy handbags!
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November 2021 by safi khadi
I came in on my vacation and Tracy was delightful! I have worked in retail/customer for years and she has excellent customer service skills. She made my shopping experience great and personable! I will definitely be visiting her next time I’m in the area.
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November 2021 by Kai Colucci
it was closed for over 45 minutes for lunch?
