-
February 2024 by Adrian L.
I been going to Costco for the past 11 years, never had any issues until today. My wife has a membership card and my son does also, but I don't. I am with her when we shop there and I pay the bill with my card or chase every time . The clerk and the manager said to us, that I couldn't pay because I'm not a member. I been paying for the last 11 years. Even though she is a member I could not pay with cash or credit card. What is that about is the US fund not excepted or racism could be at play. How is it that this company policy does not stated such a ridiculous enforcement . Does it mean that we should not shop at Costco with our family because they do not have a membership card except one that has. Shame on you Costco your company should reevaluate your policies and procedures to better your company.
-
February 2024 by Piper T.
I had the worst experience at this Costco today. I was checking out with my husband who is on my membership as a family member and when I went to go pay they checked the credit card and Salavador my cashier immediately started giving me attitude about how that's not allowed. I pulled up my Costco account to show him that my husband who was standing right next to me with his ID was in fact on my account as a family member. Salvador and Ivette then started double teaming me telling me it's not allowed. He needs to have his own membership and I'm not allowed to use his credit card to pay. I kept trying to explain how he was on my account and this has never been an issue. They kept cutting me off and telling me "I wasn't listening" and Salavador even as far to say "shut up and listen." I was then told I need to go figure it out else where. The two of them were like sharks. My husband and I both served in the military and this was the most unprofessional behavior. I was baffled and immediately spoke with a supervisor who went to try to speak to Ivette and Salavador but told us they wouldn't let him speak and they said they were in the right to their own supervisor. So we went to the manager whose name is Christian. He was very kind and understanding and immediately came to rectify the situation. Christian is a great manager and I appreciate him taking the time to speak to me and inform me of what corrective actions were going to be taken. I will be coming here again under the leadership of Christian but something needs to be done with Ivette and Salavador in regard to their behavior and how the spoke to me at checkout. Thank you Christian for being so kind and listening so well.
-
February 2024 by Miriam G.
If want a quick cheap lunch Cosco is the place. I went with a friend & we got (2) slices of pizza, a chicken bake, a hot dog comes with a soda & another soda for almost $11. The service is quick & the location is great close to work. Definitely coming back for lunch.
-
February 2024 by marisa neri bous
I love everything they sell and their workers are very friendly and professional.
-
February 2024 by Heydis Caridad Hernandez Gonzalez
I do not recommend going to this warehouse. I have always gone with my dog for 2 years with my membership and I have never had a problem and today for not having the vest that says Animal Support, a very rude girl named Analiz who works at the front desk and who apparently She is new and she told me that the dog was from Service and I told her it is Emotional Support and she told me that only those that the doctor sends can enter and I told her that the doctor sends both of them but they perform different functions and then she told me that she has to have the vest to be able to pass and he treated me very rudely and started laughing at us who are the customers, this store or the staff is not recommended at all
-
February 2024 by Serguei Castillo
We go there every 15th. I recommend the hot dog!!
-
February 2024 by Jose Carlos Aguila Rodriguez
The cashier (Jeannette Le) was very rude, poor management, I don't understand how such a prestigious company has so many unskilled people.
-
February 2024 by Yolanda Rodriguez
Excellent, maximum attention and service.
-
February 2024 by Oscar Perez
I ❤️ Costco!!!! Its the best
-
January 2024 by Luisa Lawrence
My favorite Costco!❤️
-
January 2024 by Carlos Perez
This costco has been losing quality at an alarming rate, especially customer service. The staff there is usually aggressive and rude. I used to work for Costco years ago and it wasn't like that.
-
January 2024 by Luis Pablo Alcala
Always crowded and checkout is always very slowPack a lot of patience... I had been in line for 50 min....
-
January 2024 by I P
Perfect shopping experience, staff are always there for you and kind.
-
January 2024 by Maria Palitachi
Costo is Costco. The parking on the weekend could be busy and the lines at checkout are long. Try to go during the week and off hrs.
-
January 2024 by Roman Petrovskyi
Perfect
