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November 2023 by Denar Serrano
Excellent attention!!! Laura is very friendly and they always have good offers and promotions
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November 2023 by Eliany Alonso
I've been to several wireless crickets but this one specifically is my first time. My experience has been really unpleasant, Mrs. Laura attended to me, and I have to highlight her lack of understanding and empathy towards people, I felt somewhat discriminated against because I spoke to her in Spanish and she replied to me in English. I really would never return to this place nor recommend it to anyone. Be selective when buying somewhere, it is very unpleasant to pay for an item when you receive bad service.
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October 2023 by Stepbro_ LaZy
Thanks to the workers Miguel and Gerardo which helped all my issues and concerns. I go often to the store and they always put a smile on my face before I leave.
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October 2022 by Rayza Perez
I went to cricket to purchase a phone for my daughters birthday and at the store I was told the phone came with a essentials bundle where I can get accessories. I was in a rush that day and didn’t pay much attention but was curious as to why I paid so much more then what the phone was worth.I saw my receipt and I was charged 3 essential bundles at $100 each. I thought it was a mistake and when I went to the store I was told that it was a requirement to buy these accessories at $100 each in order to get the new iPhone. It was a store policy. I was basically charged $100 per item. These items that range in value of $30. (See photo attached. I paid $100 for an iPhone charger that clearly has the sticker price of $29.99 on the box) and to top it off I was told it came with headphones but they didn’t have any.According to the customer service representative by phone at Cricket (not the store) this is illegal and there is no requirement to purchase accessories with a phone.This is indeed fraud and illegal. I will report this to corporate, apple and all appropriate authorities.
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May 2022 by Rubens Casas
(Translated by Google) Very good attention and speed in the service, I am very satisfied(Original)Muy buena atención y rapidez en el servicio, Quede muy satisfecho
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April 2022 by Suzie F
When my mom wanted to cancel her account Because her phone got stolen, the lady from the register gave her a metro PCS number to call to cancel her account. In other words, she refused to help out my mom so she can continue to pay their phone services when she clearly no longer want to use cricket anymore
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April 2022 by Margarita Cascudo
Perfect attitude, girls help was excellent! THANK YOU FOR HAVING PEOPLE LIKE THEM!
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October 2021 by Ellie’s Services Corp
Excellent….. Jorge and Leo were beyond my expectations. Wonderful team and Wow customer service!!!!
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September 2021 by Eliany Montoya
Excellent….. Jorge and Leo were beyond my expectations. Wonderful team and Wow customer service!!!!
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November 2020 by Rachel Cordero
The best service, luz help me with everything, super excited with my new phone, best customer service from luz.
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November 2020 by Angel Rodriguez
(Translated by Google) Excellent attention from Luz like her no person is the best attention I recommend that you come to this cricket(Original)Excelente atención de parte de luz como ella ninguna persona es la mejor atención recomiendo que vengan a este cricket
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November 2020 by Osvaldo Corcho
(Translated by Google) Excellent attention from Luz I recommend this cricket solves you in everything I will come to bring my family.(Original)Excelente atención de Luz recomiendo este cricket te resuelve en todo vendré a traer a mi familia.
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October 2020 by Milagros Perez
(Translated by Google) I passed 4 lines and Luz took great care of us, the attention is great and I will add another line, just stop by and ask for two lines and I preferred to spend all my family, I recommend the place and the girl Luz with her eyes closed I guarantee it 100%.(Original)Pase 4 líneas y Luz nos atendió de maravillas es genial la atención y voy añadir otra línea mas, solo pase y pregunte por dos líneas y preferí pasar toda mi familia, recomiendo el lugar y a la chica Luz con los ojos cerrados 100% la garantizo.
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October 2020 by Lisandra Espinosa Alcorta
(Translated by Google) Excellent service. Every time I go, Srta Luz attends me with great professionalism and excellence. It is a real pleasure to be a customer of this store.(Original)Excelente servicio. Cada ocasión que voy me atiende la Srta Luz con mucho profesionalismo y excelencia. Es un verdadero placer ser cliente de esta tienda.
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September 2020 by mailay gonzalez
I’m very grateful to Luz for her excellent attention and patience in explaining And passing everything on to me, I am very happy, I recommend you to come and buy here at this kiosk inside the mall of America’s.
