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November 2025 by desiree gutierrez
I had such a great experience at this location because of Jason. He is professional, kind, and helpful. It’s rare to find customer service like this! Highly recommend this location because of him!
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November 2025 by Dulce Miami
The attention of Nay was fantastic she recommended a good space for me and she show me a different ones ! Finally I got one amazing thank you so much Nay
I am happy !
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October 2025 by Hannah Stevens
Jason is super helpful prop is very clean!
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October 2025 by Anonymous
Jason is the best!!!! He goes above and beyond and the place looks great!!! Thank you guy
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October 2025 by Juan Lezama
One of two elevators have been broken for SEVERAL months now.
Also, their carts are not only hard to be found, but also barely working… The amount of sound they make when you use this carts it’s UNBELIEVABLE. Plus hard to push.
It’s been like this for months.
Check other options around before signing anything, there is plenty of storage buildings with good carts I am sure.
Also, make sure you use bathroom before heading to this storage. Restrooms have been closed for months, and restroom in building it’s only for employees.
According to front desk employees.
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August 2025 by Carmen Kidder
I rented a storage unit here for a few months. When I first signed up, the person at the office looked like she hated her job, but I overlooked it since my account was on autopay and I didn’t need much interaction.
If you are looking for a locker it’s a huge inconvenience, because they one stairs for the whole second floor. You will have to look all over for it and then drag it to your spot. You would think that would have more than one with the amount of units they have. So I decided to move out.
Today, during move-out, all of my belongings fell in front of the sliding doors. Instead of offering help, the manager came out just to tell me not to have the doors open. No “let me help you,” no concern, just rules. That really shows how damaged customer service has become today.
On my way to the office, I ran into the same employee and politely asked how she was doing. She gave me no response. I told her my unit was empty and asked if I needed to sign anything. Her only response was, “Did you move out?” without even checking.
The lack of care, attentiveness, and basic customer service here is disappointing.
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August 2025 by Diego Arevalos
Great costumer service !!!!
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August 2025 by Maria Regina Scatolin
Monica was friendly and g reat customer service
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July 2025 by Donald Smith
Great place never felt my belongings being so safe and the staff is beyond amazing
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July 2025 by vicky halwani
Great place used it before , good prices highly recommend
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July 2025 by Cynthia Alford
Everything was pleasant
And most of all the I was so Happy to Discover. location is very Convenient it's right down the street from my new home
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June 2025 by isaac aizenstat
You feel extorted every step of the way. Most of the time There are no carts to haul your stuff. The people at the desk, while polite beware. They are not friendly and not there to help. There to slap you with fees for everything!
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June 2025 by suzy genet
Jason at Storage King W Dixie Hwy made my storage move easy, quick and complete. My unit was ready for move in, and Jason is much more responsive and available than other PMs. Overall a great experience.
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May 2025 by Dasha L
I think the place is the best in the area. I called so many places before this one, the big companies were really difficult, taking all my info before giving me the price, took ALL my information before i can sign up for booking it and upcharged me. That's too corporate and soulless attitude. They spammed me with calls after too...
Storage King is the only one that's HUMAN & so nice to me, also gave me the best rate twice cheaper than others. I needed only a small storage space but it meant a lot to me, i had a space within 10 min! Everything was easy, uncomplicated and pleasant , i'm very grateful. They also are the best on the phone, i couldn't even understand the accent of the person from a few other places or hear much.
I love this location because i send much stuff like supplements, beauty products, apparel to my parents in Europe because i like to care for them. Costco and that super affordable European mailing sevice Meest is very close, i'm so happy i found you guys! Thank you very much to the girl working in front, she's extremely professional and kind.
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May 2025 by Diana A
I have to recommend this store to everyone. Is clean, security, and the person on the office name Nay, is very helpful, she works to help you and get the best price, she when extra mile for my sister and I.
