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September 2025 by Melissa Ellis
I’m so glad I found and chose this place. Booking was easy, internet deals were available, it’s clean, temperature controlled, lockers are good size.. but the bonus is the people working there are great.. not something you find all that often around here. I had a little hiccup not even worth mentioning and Elizabeth didn’t hesitate in promising to take care of it and get back me later that day or latest the next and sure enough, she called same day with everything resolved! Such great customer service! Definitely recommend if you’re looking for extra space.
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August 2025 by Derek Nunez
Oscar gave me the absolute best service. He helped me choose the best unit for my needs, gave me great advice, and was very patient for all my questions. Oscar you’re the best, I would recommend this place to everybody looking for storage in brickell.
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August 2025 by Gary Dixon
Great location, and clean facility.
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August 2025 by Joao Didier
Truly the best! Only positive experiences there. The staff is impeccably professional, kind and helpful. Highly recommend it
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August 2025 by Tru Religion
Amazing quality service from Joseph
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August 2025 by David Warren
This might be my second review but I have to give it. Storage is storage in my mind. Some places are better than others. But this location is everything you want from the service. What sets it above and beyond any other facility I’ve used is the staff - specifically Elizabeth - who is always kind, helpful, proactive (she just checked in with me to make sure I had a move out plan in place) accommodating and frankly just a joy to work with. My entire family has had interactions with her and all of us have said multiple times how great the experience has been thanks to her. What a great hire. Extra Space is lucky to have her.
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July 2025 by Marlonda Stevenson
I had a pleasure of speaking with Mickey at extra space. Customer service is a 10/10! She very kind, understanding, helpful AND SPEAKS WITH THE MOST JOYFUL AND SWEETEST TONE EVER! Usually when you call and have a lot of questions most people gets annoyed but not her she’s very kind and patient and speaks clearly. Process was less than 30 mins. I felt loved and I also felt welcomed! All in all SHES A 100/10 worker! Mickey if you see this I gladly appreciate your time, your efforts, and most of all your patience. Thank you 💕
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June 2025 by Brad Parks Melville
Excellent service from Liz and Elizabeth, 100% recommend
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September 2024 by Ubah Bulale
Elizabeth and Joseph are extremely professional and make the experience of owning a storage space seamless. The level of customer service they provide is exceptional, I am beyond pleased.
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September 2024 by Shaylee Edwards
Erica was very helpful and friendly, made the process super easy
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September 2024 by andres carvallo
Both Site Manager and direct subordinate were very helpful and professional. Thank for securing my unit and being so efficient. 10/10
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August 2024 by J T
Amazing experience with a super helpful staff, especially Elizabeth! She went above and beyond!
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August 2024 by Amy Capista
The staff was very helpful. Joseph and conscientious and helped us find the best rate for our needs. The place is super clean and everyone is friendly
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August 2024 by JUAN MARTINI
Joseph was very helpful and respectful. He showed us a couple of different units so we could decide which size was better for our needs. Very clean storage facility.
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August 2024 by AntiheaD
Elizabeth very friendly, solved all the questions that arose
