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March 2024 by Merlande Remy
The manager is wonderful she is very helpful
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March 2024 by Soledad Honorat
THE PROPERTY MGR VERY FRIENDLY AND HELPFUL
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December 2023 by Rebel Roots
Reggie was awesome
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November 2023 by Allen Smith
They use malicious advertising that does not show on-screen but blocks a large part of the print-out.
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October 2023 by Ryan Isaacs
My lease at this location was verbally terminated without any written warning and no explanation. The prices are good but the costumer service is horrible. Thank you
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October 2023 by Jason Ween
If I could give zero stars I would had storage unit for three years haven’t been in there in over two years to see my furniture went to go pull the furniture out and rats had eaten all my furniture yes you heard me rats the place is infested with rats called the corporate office spoke to the escalation to team on Thursday today’s Monday night called three times haven’t got a phone call back from anyone from corporate office
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October 2023 by Jay Ween
I wrote a review last week called the escalation team five separate occasions haven’t heard back from anyone at corporate office sent an email twice now it’s a week later haven’t heard from anyone I am in the corporate world as well never would I let customers down this way
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April 2023 by Daniela Louis
My door wasn't able to closeI reported the problem with no success
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March 2023 by Amy VF
very bad experience with a snaky young man at front desk trying to fool customers with "fees" and "premium" storage units as the whole facility is decrepit and subject to flash floods. pick another cube, people....
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January 2023 by David Zapen
No air-conditioned storage units.Paying cash can be time-sensitive.
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October 2022 by Shannon Vidal
Worst storage facility I’ve ever used. Warning - they will trick you with a low rate & within a few months, hike it up. I said “so you take advantage of customers by doing this?” Yes,” she said on the phone. Well, at least she’s honest.I also called several times to ask them about the bill. I left 2 messages - no call back. I called every few days - goes to voicemail. When they called me because I was a few days late on my bill (on purpose because they never call you) I told her I called the number on the website. She didn’t seem to care, just said she never got it.The may seem ok at first but do not go with this storage facility.**Now that I read the other reviews I know about the roaches & rats. As soon as we can, we are out. I also contacted your corporate office.
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July 2022 by Elyse DePasquale
This is worst storage place ive ever used. Its dirty, no lights, flooded, and you cant get in touch with anyone. You can call the district manager to help you, but they will never call you back. They will also raise the price on you 4 months in, so your paying more for a wet garbage infested unit. Its disgusting. Calling the BBB
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July 2022 by ryan charlie
This place and company is an absolute joke. i cant wait to make other arrangements to leave it. my wife wrote a review below which they responded to as if they were trying to help. After she followed their directions and reached out for about the 10th time they never even answered. wish i could give this place zero stars. they do not care about your belongings or time. just your money.
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July 2022 by Jim Haupt
The people make the difference. Store manager went out of her way to help me move in
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February 2022 by Andrew Bowes
I would not recommend Cube Smart company located in North Miami Beach, Florida to anyone for the 3 following reasons. 1. The unit was infested with roaches. 2. There was a leak causing items of clothing to become moldy and musty. 3. The price of storage almost doubled in less than 2 years.
