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April 2024 by Hugo Ruda
Absolutely the WORST cvs. All the bad reviews on this place are well earned. They also only speak Spanish, preceded to make fun of the old lady because she didn't know Spanish. I was absolutely disgusted. On top of that they call for tows right away if you don't go into their store. Don't even go anywhere near these scummy people
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March 2024 by Alirio Acurero
The service is good. I needed help and I was attended to quickly and kindly, nothing to complain about, especially Mrs. Belkis. thank you so much
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March 2024 by Verushka Sangines
I'm giving them one star because I don't have the option to give them 0.Please, you have to be very careful with the customer service of your morning manager Douglas.He is a super unpleasant and aggressive person with customers, I had a situation today in the store in which he spoke in a very unpleasant way with such an attitude and arrogance that I do not think it goes with the standards and principles of CVS, because of people like These give such a horrible image and even more so when you find out that to make matters worse, they are the person who manages, trains new employees, etc.To make matters worse, apart from his unpleasant attitude, speaking to me in a challenging tone, he did not know how to solve the problem with the card, assuring that it did not work, I went to an ATM that was in another cash register and the card worked without any problem.It makes me very sad that in a chain like CVS they don't take the care to try to find out how the managers or people in charge of their stores work, because in reality I left there very upset, it ruined my day and I really don't want to know anything from cvs for a long time
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January 2024 by Phillip Palomino
As a physician, I have to say that this pharmacy should be embarrassed at the service it provides to its patients. I waited on the telephone for over 30 minutes and still could not get on the phone with anyone. In person, it was a chaotic scene. Three workers, but really only one person actively getting scripts and yelling back at customers’ complaints, “It’s me, I’m the only one that can help” — why is there only ONE person actively fulfilling scripts for patients? Also, the phone has been ringing nonstop saying patients are on the line and none of them are paying attention to it (it’s been over 20 min). Finally got our medication to only see in the car that it was only 1/5 of the quantity that the script. The pharmacists and other employees at this pharmacy should be embarrassed at service they provide their patients and the unprofessional way in which they do so.
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January 2024 by Henrry Martin Frias
The attention is not good from some workers! I spent 25 minutes waiting to be attended to so they could take a memory card out of the closet! The young JEN CARLOS, according to his badge, came after 20 minutes, he left me speechless, because his manager was apparently calling her! And he never came back. Conclusion, I had to leave the place after having wasted time and I was not attended to! It is a tremendous lack of respect!!
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January 2024 by Alfredo del Portillo
The pharmacy is extremely rude. And did not provide a receipt upon checkout. When I asked for a receipt, I was told I had to come back in 30 minutes.
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December 2023 by Michelle Atwell
This location has repeatedly closed 10 minutes earlier than listed. For the 4th time I’ve arrived at 1:20pm after rushing out of my lunch break only to be met with a closed pharmacy with the audacity of putting out the closed from 1:30 to 2:00 sign.Also, whenever I call to speak to the pharmacist about an issue, im usually on hold for 20-30 minutes before someone answers.It’s happened so many times I just don’t have the patience.Don’t get me wrong whoever I’ve spoken to there is very kind but Please fix these issues, have more reliable pharmacy hours especially.
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October 2023 by Dunia M.
employees are super friendly and helpful, the pharmacy staff is the best sometimes they can be super busy bit never mad. Amazing friendly people.
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October 2023 by Liz I.
I can see why this CVS has such a low rating. I would have to agree, this CVS is just the worst! They have this annoying beeping sound when you walk in, don't know why or what it is. Then they have this man at night who doesn't really speak English nor tries to stand in the front thinking and acting like he works for the police or military from what ever country he came from. He's ridiculous, rude associates all around!
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September 2023 by d&d fisheggs
This pharmacy is the worst! Do not use them as they will make you miserable trying to get even the easiest Rx filled. My Dr. called my Rx in, said the pharmacy didn’t act like they wanted to take their call and when I called the pharmacy the next day they claimed they never received it.They are liars, don’t care about the health of the patients trying to get their meds. The pharmacy manager should be fired!!!!!
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April 2023 by Donna Noordhoek
Crappiest CVS Pharmacy , Take your RX somewhere else!!!! …. Told Rx would be ready next day after 1… they lied… had the nerve to say they never said that and they had nothing ready by 3. Now telling me it won’t be till tomorrow! Dad has no BP meds, No diabetes meds, no heart meds, no cholesterol meds. All given after hospital stay in CC unit and released yesterday. What is wrong with a pharmacy that screws up people’s healthcare and lies to cover their inadequate service. I guess you need to drop off Rx here one at a time as their competency to fill more then that is low to none.
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March 2023 by Shalyar Ali
I’m not sure who is the general manager district manager and regional manager you have misleading signs and information for customers please do customers a favor since they’re bringing money to your pocket and update your signs and do your job like you’re supposed to you are not open 24 hours and you don’t have money gram
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February 2023 by Antonio Nardo Guerra
This store closes the bathroom and said they don't have the keys and don't allow customers to access to the bathroom. This is against the law. They said the manager closes the bathroom every day at 6 pm and doesn't open it again until 7 am, but the store is open 24 hours. We were asking access for a person in a wheelchair, but the employee said she didn't have the keys anyway. We are going to put a legal demand against this store. It was a really sad and terrible experience.
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January 2023 by Isabella K.
When it comes to pharmacies nowadays, my expectations aren't very high. That are usually understaffed and their procedures are chaotic. However, I found a pharmacy I'm so somewhat happy with: the CVS on Bird and 57th. That's why I have the doctors send all our prescriptions there as opposed to the two Walgreens that are closer to me. It's in a safe area and has a bigger parking lot. There's also a pharmacy drive thru which is very convenient for a toddler mom. And when I have to go inside, they have these car shopping carts which my son loves. There's big selection of vitamins, beauty products, gifts and hallmark cards. For some time, you could even have beauty services offered by GlamSquad there but I'm not sure if they still offer these.
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January 2023 by Nikhil R.
Clean CVS that as well stocked with snacks and other amenities. Staff was friendly and efficient.Parking is abundant, but it is a little bit of a pain getting in and out onto the main roads.