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May 2023 by Karen Gutierrez
Closed the doors an hour before
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December 2021 by Wendy A.
Thank you so much to the lady who helped me. Their customer service was awesome. I went to get one thing and I ended up buying 4 things I had on my list thanks to this lady working here. I saved time going to other 3 places. Prices here are great. Located in a shopping center in Kendall with an ample parking lot.
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July 2019 by Cari V.
The Pharmacy Staff is the rudest most uncaring people you can ever imagine. And NO ONE SPEAKS ENGLISH they speak to you in Spanish and you have to deal with it! Carmen the Pharmacist is the only nice and professional person- if she's not there you are out of luck. Finally had to switch all of our scripts to Publix -
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May 2019 by Jannelle D.
THE WORST!!!! I had my cvs transfer a prescription over here early in the morning because they're the only one close by me that had the medications, mind you my cvs had me on hold on the other line and then confirmed with me that they spoken to the pharmacist to transfer, cool! Call 5hrs later to see if medication was ready, keep me on hold 20min when they finally pick up they tell me they never received a transfer and that my cvs is a liar because they never got anything hold again for 20min spoke to Carmen rudest lady ever! Asked for her name 6 times she refused to give it to me until I told her that's fine I'll call corporate. I come on Saturday at 5:50pm I know late because they close at 6 but nope drive through and actually pharmacy was already close. Come today on Sunday and some guy that works the register is telling me that I'm a liar and I'm like guy you did not see me yesterday when I walked it with my husband and kids to get diabetic supplies. Now it's 10:15 and the pharmacy still isn't open! Apparently they think everyone is a liar but them! Take caution and find another cvs!
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March 2019 by Rachel L.
Ugh! I have to come pick up my prescription here every month and it always takes foreverrrrr. I go through the drive thru and I can't ever be in and out in 5-10 minutes. This one time I waited 35 minutes. I'm not sure how it works to give someone their prescription but a customer shouldn't have to wait this long. Besides that, the parking is fine and I can't say anything about the inside because I've always hated the smell of CVS's.
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February 2019 by Tito P.
I purposely waited before updating my original post; I wanted to be fair and give CVS an opportunity to respond to my (2) complaints with respect to the horrendous service at the location. It appears, unfortunately, that the 'problems' trickle down from the district managers not following up when there is an issue. Today is Feb 1st, (8) days after calling CVS Corporate office, being told a Regional Manager would contact me and still no call to ascertain my complaint! Unfortunately when you have employees who are not doing their jobs, or worst yet, showing outright incompetence and a middle staff management who cares even less, the customer is always the l********
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January 2019 by Melissa R.
Worst service at a pharmacy I have ever experienced. Prescriptions not ready the next day when they said they would be, given the wrong price initially, they said they would transfer my other rx to another cvs that had one of the medications, when I get to the other cvs they don't have it in stock either and nothing was transferred. Very hard to get anyone to speak English. The list goes on. First and last time I take my prescriptions there.
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January 2019 by Nelson M.
40 minutes for a medication they said would be ready two hours ago. Very low staffing.
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January 2019 by Madelyn P.
This location only has one person working the drive thru and inside pharmacy. Everytime I come here it superceeds 45 min wait when I only have one car in front of me.
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January 2019 by Servio C.
This is the worst CVS pharmacy , if you can please avoid this place if you need to fill a prescription. The staff attending the pharmacy are rude and do not help. I am bilingual but not that proficient in Spanish when needing to be technical, the staff refuse to speak English.
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September 2018 by Yvon D.
Worst pharmacy ever!!! No respect for patients!!! . They message you the medications are ready and when you go to pick them up they are not ready! Never mind about, the fact that the scripts were sent in the early 9:45 am and I arrived and only had one script out of 3.. I needed one especially for my blood pressure Not only that, the doctor that is filling meds could care less, when it's her break she leaves and no back up. I asked for supervisor of the pharmacist and she was it. Oh boy!! Just insane.. most of the techs are rude. patients question and need aren't taken care of . I have had bad luck waited 1 hour, because to be told my scripts weren't ready after I was messaged that they were. Several patients there with same issue. there with concerns also. Will never go back there ever!!!!
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June 2018 by Lazaro R.
Best CVS in town coming over here for the last 15 years and we love how everything its so organized , staff are always very friendly , and very hepfull And this goes for the store staff and the pharmacy staff there all excellent people .
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January 2018 by Dianelys R.
Went in today to buy a few things. If you have a cvs card it's the greatest thing ever. They give cash back and discount coupons you can use for future purposes. The store was very organized and clean and the staff was very nice as well. Lines also go by quick and you can also purchase things at the pharmacy dept. Found everything I needed without at issue and was in and out really quick.