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December 2023 by D T
I got off from work at 3:30am and needed to grab a few last minute items. I arrived and the store is locked, I called and no answer. While typing this I see an employee carelessly doing nothing. Bad for business
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November 2023 by Iwan
The most ill-mannered, super racist employees I’ve ever seen at any store anywhere. Disgusting people work here. It’s filthy. It’s so bad that I left there on 3 prior occasions instead of completing my purchase regardless of no other options close by. Even the security guard is disrespectful and refuse to make people feel safe when a customer kindly asked him to watch their locked bike outside since he was standing beside the door anyway.
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November 2023 by Maria Ines B.
The pharmacy service is terrible. One week ago I went and I ask them to transfer a medicine that my doctor sent to Publix here. They told me that was going to take a week. One week later I came back and they can not even found the order and told me that they lost it and they have to do it again. The man in charge said that he had no time for complaints, he was very unprofessional.
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November 2023 by dahiana w.
If I could be them zero star ls I would. They never have anything in stock and the customer service sucks. I was waiting for a prescription for two weeks and no one called me or texted me. The line to pick up Is ridiculous. Avoid the stress and switch to a different pharmacy. Ghetto!
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October 2023 by kliger55
Very unprofessional and no hope for good customer service from ANYONE at this location. If I could give it -5 stars I would In a HEARTBEAT.
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October 2023 by Angela C.
Horrible location... they will put you on hold and then hang up on you every single time you call. I've had three occasions where they never fill my prescription or contact me about it. Unfortunately, the other location in the area is almost as bad...
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October 2023 by Valerie St. Fleur
I had the pleasure of having Deva assist me with my passport photo. She was great and super sweet! I appreciate her so much!!!
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September 2023 by Alejandra B
Completely useless pharmacy team. All of them are inept, rude and incapable as pharmacists and customer service reps. They all need to be re-trained or honestly find another line of work (suggest something in the city for example, where they also love to not work either).I have a recurring order of medication that you would think it should be ordered ahead of time. Coincidentally they have forgotten to order it now three times in a row.The health of their clients is the least of their worries. They only care that your insurance or your card goes through.Avoid this pharmacy at all cost for all your physical and mental health purposes.
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September 2023 by Nicholas “Nick” Jacobs
Hate this place. Pharmacy is always 20-30 min wait. Store is dirty. Shelves are sparse. Coolers are warm or shut off.
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September 2023 by Miriam O.
Very bad over the phone customer service. The pharmacy never answers the phone waiting for ever. They never answered
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August 2023 by Amazing Days
Slower than molasses. Did not have meds ready yet was supposed to be picked up one day ago. Try another pharmacy
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July 2023 by malik harp
STOP NOW!! DO NOT GO TO THIS PHARMACY LOCATED 4800 BISCAYNE BLVD. I AM WARNING YOU NOW!!! If its a simple basic order maybe u will be ok ,if not be prepared for the B.S. The staff here are not good at all my prescription was not ready even though I got a text saying ready for pick up. And they told me I have to come back tmrw cause they close in 30 minutes so I asked them to transfer it for me to another location they said no problem it's in the computer u can pick it up at any cvs. I knew better but they assured me it would work... Ofcoarse it didn't now my son can't get his medication tonite , thanks CVS 4800 BISCAYNE BLVD.
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July 2023 by PRETTY CHACHA
Stay away from the pharmacy. Go to another CVS to fill your prescription. This CVS will have you waiting until the next season. That’s how long they take
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May 2023 by Ray Lord III
This is consistent with CVS having tremendously awful Pharmacies. Literally 6 people behind the counter and one person seems to be doing all the work with one at a computer with her headphones on, doing nothing to move the 8 person line.
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May 2023 by Mafe
I gave it a 2 instead of a 1 because the staff is courteous but the place is very badly run. The prices are the highest across stores but you can get some nice discounts with the card when products are on sale. But if you price compare with target or Walmart you’ll see the huge difference on products. The pharmacy is the busiest pharmacy I’ve seen in my life. There is always a line of at least 10 people. There’s a prescription overload one day the piles will reach the ceiling. I saw more staff there recently so I’m thinking they hired more people. Still, the meds take about 48 to be ready and sometimes you may even have to call and say you need them so they fill them. Aside from this, the place looks filthy. They’ve started some renovations thank god, but I don’t think they had or have a cleaning person. The customer bathroom looked pretty scary. They’ve fixed up a bit but who knows how long that’ll last. There is a lot of dust on the pharmacy counter and it just looks messy. Check out my photo of the pharmacy ceiling and the dust on the AC vents ??
