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February 2024 by B G
I’m having surgery tomorrow and they made me feel like a criminal for picking up my pain medicine. They also told me they wouldn’t allow me to use an RX discount card because they had already made the prescription but I saw them do it for the customer before me. Very frustrating staff.
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February 2024 by Alina Torres
Liliam, thank you for your excellent attention, always willing to help, kind, we need many people like you, you are spectacular
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February 2024 by Larissa DeAlencar
Terrible customer service. Came in to do a passport photo for my 1 year old. The moment I told the cvs employee that it was for my son he said that it wouldn’t work and that I needed to go to a studio to do it because he wouldn’t stay still. He didn’t want to try and after I asked him 3 times to explain why we couldn’t try he said yes and as soon as I started walking towards the screen, he started saying no because of the color shirt my son was wearing. I also watched him tell a lady she needed to take off her jewelry for the photo. If you need passport photos, go somewhere else.
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January 2024 by sofia yabbour
i had issues finding what i needed so i asked the manager in store for help & he was able to locate it but he fully assumed i was going to steal the merchandise i needed & was quite rude & pushy about holding onto my items for me at the register even though i wasn't done shopping. only reason i came here anyway was because walgreens was out of stock of what i needed. just another reminder as to why i never come here to begin with lol. embarrassing, kinda funny, also overpriced?
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November 2023 by Annery Lopez
I went to get my mom an over the counter medicine and had to go isle by isle looking for it, there wasn’t anyone to help . When I went to pay I had to go self cashier there was man which I guess was the manger standing around the machine was giving me trouble with my card instead of him coming to help me he just walked away . I never go to CVS and specially to this one so they won’t see me around again .
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November 2023 by Cuban Cuban
Terrible customer service. Why close the pharmacy for 30 minutes from 1:30 - 2pm and make customers wait in a line. People have better things to do. This tells you CVS doesn't care about Thier customers. Now I HATE CVS
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September 2023 by Erika C.
I called the pharmacy at 7pm, an hour prior to closing, someone finally answered at 730. Understandable that it's busy since it is after work. All I called was to confirm if my medication was ready for pick up. At 730 someone answered just to put my call back on hold and never return to the call. I just needed a yes or no answer so I know to go in tomorrow so I don't waste anyone's time waiting in person but the person who put me on hold the seemed as it was inconvenience that I called. What a wast of an hour holding for a yes or no answer. I hope this gets to a manager!
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August 2023 by Constanza Campo
I like to buy in CVS. Always I have coupons to apply. I save a lot of money in CVS.
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June 2023 by The Fab Boutique
I went to CVS on 6/8/23 to drop off a RX. The gentleman man who was in the front of me waited for 15 min because o asked him and he decided not wait anymore and left. I waited for 10 min and not even the pharmacist or the cash register lady bother to tell me I would be right with you. I approached the register lady and told me I need to wait and the pharmacist would be right with me. Waited for 5 more min and the pharmacist decide to help someone else while I been waiting at drop off for 15 min. The lady behind me left also after waiting at least 7 min. The pharmacist never approach me. I had to drop off the RX at the pick up.Horrible service!!!!!!
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May 2023 by Santiago G.
If I could leave a 0 review I would. The staff is disrespectful and non-professional. I would not come back to this location. Very disappointed...
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May 2023 by Back up
If I can give it this place 0 stars I would. Worst pharmacy in Kendall. Lines are 30+ minutes and longer. Even if the line reaches towards the door, they stay with One employee at the register. Worst place in miami
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May 2023 by Branden Alvarez
If I can give it this place 0 stars I would. Worst pharmacy in Kendall. Lines are 30+ minutes and longer. Even if the line reaches towards the door, they stay with One employee at the register. Worst place in miami
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May 2023 by Alejandro P.
The workers here are lost on what they're doing. What a waste of time coming to this store!!!!
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February 2023 by Samuel Vargas
I went to pick up a medicine for my mom and the pharmacy was closed when it was only 1:00 PM. At the entrance it says that on Saturdays the pharmacy is open from 10:00 AM to 6:00 PM, so I don’t understand why it was closed. Then I had to buy something else, but there was a huge line to pay because there was only one employee in the store.
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February 2023 by Victoria Batista
customer service was absolutely terrible. Sharma was absolutely disgusting towards us.
