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July 2025 by Nathan Wakefield
Ordered a Unify switch that was intermittently failing sent it in after receiving an RMA. When it arrived they tested it and said everything is fine. I asked them to confirm they had tested it for a period of time since the failure was intermittent. They did not respond and mailed it back. One hour in the server rack and the switch failed exactly as before. Very disappointed. Their customer service has been far from helpful.
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June 2025 by P M (Just Me)
The initial purchase interaction was prompt and professional, Communication was excellent and the order arrived in just a few days. As sometimes happens, there was an issue requiring a customer service interaction. It quickly became clear the items in the order were unsuited to my intended purpose. Once this determination was made they quickly issued a RMA. The day after my return was complete they issued a full refund.
I am a little sad Flytec could not be a source for my project. Given the ease of interaction they would make an excellent partner. I am keeping them on my short list for future opportunities.
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December 2024 by Fernando Cordero
Customer service sucks
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June 2024 by Leonidas Sitaras
Great Service
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June 2024 by Andy Rodriguez
Great customer service.
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April 2024 by Ralph Wreck It
Came in to RMA a defective switch and dealt with the warehouse Tech. Extremely unprofessional and disrespectful. Management seems to be ok with their actions since they took no actions in reprimanding the Tech.
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April 2024 by Jorge Schneider
Helped out greatly when I found myself in a pinch for some Ubiquiti Fiber equipment, definitely looking forward to working with this company more!
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November 2023 by Christopher Rudd
Flytec Computers is selling products advertised as new while actually delivering products that has been previously opened.
New Ubiquiti products come with a smooth brown tape with a tear away strip. The packaged they sent were simply “sealed” with reinforced brown packing tape. Ironically, the pictures attached were BOTH provided by Flytec Computers while I was trying to explain that they sold me opened products.
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July 2023 by Rommel Rodd
Found what i needed. Staff is very professional. Special Thanks to Jimmy and Lisandro.
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June 2023 by Robert Clarke
Great prices
Excellent service
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June 2023 by Andre Sousa
Pay and pickup!
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March 2023 by Ivan Santana
I will like to thank everyone for all your service and support throughout the years. Always a pleasure to do business with you guys.
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March 2023 by Joshua Velasquez
Fast and polite service!
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March 2023 by vittorio emanuele cucurnia
They have a very rich inventory in this days , so definitely you can find what you're looking for but the customer care is just horrible.
NEVER AGAIN!
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March 2023 by Felix C Dominguez
Great inventory and lead time!