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October 2023 by Regan Perella
super cool place i love dans fans city miami florida its so cool to be there hopefully i see 207 new old ceiling fans newer ones soon
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July 2023 by Monica Mandri
Amazing service! Amazing products! I always come back for more! Wendy is friendly, knowledgeable and efficient! Darren’s installation is the best! Highly recommend! 5 stars!
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March 2023 by Frantz Augustin
The service was amazing. I went yesterday and I was assisted by a young woman with amazing patience to answer questions while I had to translate to my mom. She should all price options and customization that can be done. Great service better then shopping at HomeDepot or Lowes.
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December 2022 by Susan Carol Gay Singel
I saw online, a photo of a double fan with oak blades, iron scroll and lantern lights.It was what I needed for our large family room.I clicked on the photo from Dan's Fan City. I looked up their website and searched for that fan.What an awesome, unique fan!!I called the Miami store and spoke to a sweet salesperson.Within 1 1/2 weeks, the fan and accessories arrived!I ran into a snafu: the contractors must build a beam to hold the weight of the fan, so I didn't check out the contents of the boxes when they arrived in early August.Yesterday, (November) I moved the fan and its contents to our basement.I noticed that one of the lantern lights' glass inserts were broken.I didn't know if I had broken it or if it was broken while being delivered.I called the store right away, and the owner answered my call.I explained my dilemma.He is sending me the glass inserts today!I'm so thankful for this store and the courteous way that I was treated!5 stars out of 5! Excellent!
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November 2022 by Alice Horton
Amazing fans and customer service. JP and Wendy are knowledgeable, detailed oriented and responsive . Wish Ferguson would take notes from Dan’s Fan City!
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November 2022 by Jennifer Cerami
Great recommendation from my pergola contractor! I was greeted by the installed and he quickly helped me determine how many fans and size needed. I was in and out in 15 minutes and am super happy with my purchases!
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November 2022 by Diego Palacios
The best Ceiling fan store in South Florida. They have the best fan selection , even to customize to individual taste, great prices and great selection. Miami's TRUE FAN experts. Amazing customer service and friendly SATFF. JP, Wendy , Lucy and Darren are the best and make you feel like family as soon as you walk into the store. We buy all our FANS here, due to the unique expertise and friendly staff with the best experience and TOP Quality. From the selection of the fans to the installation ( by Darren) we are so satisfied and happy to be treated as friends by Dan's Fan City STAFF, whom go all the way to assure you are satisfied. DO NOT look further, for ceiling FANS this is the only option.. Great Customer Service , and amazing selection. Do not loose time on BIG retailers with limited quality and selection. Proud to recommend our local Business in Miami.
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June 2022 by Sandra S.
There is a large selection of various sizes of ceiling fans. They are very helpful in selecting the right size and have fans that have blades that can be switched for another size. I needed a 32" and was able to get what I needed. There are fans for various types of installations, even floor fans.
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November 2021 by Susan M
I did my research, I knew what I wanted, but there's no replacement for talking with the experts. I got a better fan than the one I originally wanted AND they saved me $200! That's a WOW. Vogue 60" is absolutely quiet and absolutely powerful. Thanks so much to all of those that helped me, you guys are the best!
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November 2021 by Chris Carbot
Very happy with our recent visit to Dan's Fan City. Wendy was very knowledgable and helpful. We're looking forward to enjoying our new outdoor fans for our terrace!
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November 2021 by Kristy S
So impressed with this company and their employees! We have purchased both indoor and outdoor fans from them, and their employees take so much time to explain their products and help you find the best fan for your space. Their knowledge is incredible and their products are far superior to any fans I've purchased before at big box stores. No comparison. Their installer, Darren, is wonderful as well! Amazing customer service, highly recommend!
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November 2021 by Betty Hanselman
My husband and I grew up in the tropics (SE Asia, to be exact), so when we redecorated our living room, we wanted to incorporate some of the rattan and wood features we had grown up with and remembered with such fondness. When it came time to shop for a "tropical" fan, none of the websites displayed the variety and quality we found on the Tropical Fan/Dan's Fan City website. We began looking at the various options and called with a few questions. Wendy called me back very quickly and even sent a few photos to my phone to help me compare the two models we were choosing between. The next day, she contacted me to see if she could offer further assistance. At this point, I mentioned we were trying to select a light kit for the fan; she asked if I would appreciate photos of several options and quickly sent those over to help with our decision. Then, she basically walked me through the entire ordering process, cheerfully answering my questions along the way. We have not yet received the product (we should see it in 3-4 days), but if the fan is anything like the top-notch service we already received, we will be extremely pleased! Thank you Wendy, for selling us what promises to be a lovely fan, and for convincing us that we are purchasing from people who care!
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November 2021 by Manuel Pas
I just went there today and J.P. was super helpful. I had bought two outside fans from him 20 years ago. I arrived today with a damaged old Home Depot piece of junk fan and he was nice enough to look at it and we both determined it wasn't worth trying to save. His fans are pricier but you get what you pay for. I will be returning next month to purchase a new fan from him.
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July 2021 by Raquel P.
We are loyal customers and appreciate their service and products. Recently we had a problem with one of our terrace fans and they always have a knowledgeable response. In this case they referred us to Darren and eventhough it was difficult to schedule the appointment to come out to our home, he was very apologetic, very nice and professional. The problem was quickly resolved, he gave us good maintenance tips and we are enjoying the hot weather with our beautiful fans.
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November 2020 by A1 Pro Pressure Cleaning
I googled Dan’s and read the reviews before going and it was exactly as I expected and more. Wendy was super helpful. We ending up buying two cans for our outdoor terrace.