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July 2023 by Frank Gonzalez
Great service. Very helpful.
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April 2023 by Peter K
Delivery driver came to gate look around and left never made an attempt to open gate and enter to knock on the door and then have audacity to login on their website tracking page “no response at address”. Worst service ever. Never again! I also have the driver on camera.
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April 2023 by Ann Peach
This company is the worst..paid 65 pounds to get my diabetes pens to US..still haven't get it and can die..what company not work on weekend..they sitting on it no good to me now..
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February 2023 by Ilyas Bashir
Very very difficult to pick a load from here too much paper work to do I'd you don't know to speak Spanish you will be a football
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January 2023 by Ajit Kumar
This is worst courier company in the world, hard to contact and no one knows anything and no Cooperation from people working there. Do not use them, dont know how this company became so big with this attitude and mindset.
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December 2022 by Lorenzo Couttenye
I have never dealt with a company more incompetent than this one. I have send a package paying more to have it before noon and didn't receive it, I called customer service and the great unprofessional rep Amanda, told me that that she can't do anything, I told her my situation and she told me she can do anything, and hangup the phone, why they have someone on customer service if they are worthless, DHL is by far the worst comapny to deal with.
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October 2022 by lee hall
I have never dealt with a company more incompetent than this one. Absolute joke if you want something couriered and want it to actually arrive on time or at all find someone else like FedEx.
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July 2022 by Jose Pringle Sr.
The worst service, I was waiting on my package from Paris. I put all my information and was waiting. I did not see a DHL delivery guy. All of a sudden I get a text saying there was a attempt to deliver but no one available??? I know it’s a condo, but I put the info in to call me but no one did. I wish my sender used UPS or FedEx. This is my first experience with DHL and I hope it’s my last. I will never used them in the future for my personal business deliveries. This happened 07/10/2022 4:02pm is when I got the attempt to deliver text.
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July 2022 by Tommaso Marsico
My shipment is stuck at Miami Gateway since May, 20th, I tried to contact them multiple time but there is no advisors available on live chat or anybody that answers by email. As today I don't know if I will never receive my package. Worst service ever received.
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July 2022 by Carl
So bad, my address was the last stop and they left right in front of me and write on their app says exception was made, tried to deliver but failed. Did u really try?? No!!!!!!! Was late for 3 days and now playing this trick to me?? Do you think I am d*** or what?
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July 2022 by Caribbean international Business llc
I don’t know specifically which store did my delivery,this company is terrible and worrse then USPS and that’s the worst company I ever seen . I called three times for a supervisor only got a call back once the first time, she was told to inform the driver to leave my package at the door he did not.
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May 2022 by Alex Ford
paid $50 for delivery and they delivered it to the wrong house, god knows where. Even posted "proof of delivery" photo of that house and the package. DHL miami - change management, train your personal!
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May 2022 by vinita sawant
Worst worst ever service i would people not to send your package from these guys !!!They will never deliver on time
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April 2022 by Sumali Barran
DHL is the WORST company to work with EVER!! I paid and scheduled a delivery for overnight by 12 noon next day, but after 3 DAYS it's still on route from Toronto to Miami Florida! Customer service SUCKS!!! No one cares or want to bother to anything more than sending in a request via email!! My package DID NOT get delivered on time! Please avoid using DHL at all costs for any shipments!! They truly are the worst! Will NEVER do business with them again unless they are my VERY LAST OPTION!!!!
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January 2022 by Kelly Frederickson
I highly highly recommend this company, more so this exact location to anyone and everyone that is trying to find a good & reliable shipping company. This locations employees and supervisor on the late night shifts are impeccable. There was 1 employee that I believe was on their break and I stopped them because I had a difficult unusual question, which I have been trying to figure out and get the correct answer for weeks. No one has been able to give me a straight answer. So, I asked this lovely gentleman, whose name was Andy I believe, and he instantly knew what I was talking about and boy did he not only make my night, but he made my whole week. Andy gave me the answer I have been looking for for weeks. AND this man was on his break! I am incredibly impressed and he made me 1 happy happy woman. So kudos to this locations employees and most importantly to Andy. This man deserves a raise immediately, he seems like a very very hard working young man and that is extremely rare to find, especially now a days. So, again thank you ever so much DHL Express Hub AND Andy!!! ?????
