-
September 2020 by Adis Hadfeg
Muy buen servicio de la trabajadora
-
November 2017 by Eric B.
They apparently do not know anything about shirts that is for sure. I gave them 3 shirts all 100% cotton business shirts and when they returned them I was change different prices for them. When I called to talk about this NO One there spoke English, so I could not complain about this. WOW, in this day and age you would think that when you are serving the public you should speak the language. All I can do is NOT give them anymore of my money and I suggest you do the same.
-
October 2017 by Norbert F.
I was recommended by a friend to use Imperial Cleans and have been happy with their professionalism and their willingness to go the extra mile
-
October 2017 by Barbie B.
This has to be one of my favorite drycleaners. They have an excellent customer service, their attention to detail is outstanding. I had a stain in one of my favorite shirts which I took, to give it the last try before giving it away, and they were able to take it out. I am so grateful! I have also taken some pants to be tailored and i was happy with them. Totally recommended!
-
June 2015 by Aldo R.
Only two people had a bad experience here, I gave them a try because they are close to my home, but for me it was fast and easy and they never lost my jacket, and they have a lot, a loooottttt of customers as far as I saw, I will be back for sure
-
May 2014 by Jes S.
Do not use!! I took a dress I had for an event and specifically asked if it would be ready on time and they said yes. When I went to pick up my dress they told me they LOST it!!! I had to text them a picture of my dress so they knew how it looked like! They found it that night in the dryer and told me to come the next morning to pick it up. They told me it had to be ironed and "swore on their life" that it would be ready the next morning at 10am. When i went to pick it up at 10:30 everyone who had been involved mysteriously disappeared and the young girl told me my dress was still not ironed!!!! I told her I didn't care and took the dress home, wrinkled. Never going back.
-
February 2012 by A Google User
Please be aware that there are a handfull of imperial cleaners in Miami and they are different businesses, not same owner or services. .
-
January 2012 by Daniel P.
This place is awful. I've left things with them twice and my items weren't on time either time. This past time, I left some dry cleaning and some pants for alterations. The dry cleaning was finished on time but the pants which were supposed to take two days took over a week. I left a message for a manager to contact me and they never did. I would not recommend or use again.
-
September 2007 by Global Hipster ..
I brought in a bunch of clothes to this place, as it is pretty close to where I work and my nearby regular place was temporarily closed. That was a big mistake on my part. A few things happened: (1) They told me they had been having some problems with their machines, so I would have to wait 8 days to get my clothes back (I was going to be traveling, so that was ok--but it raised a yellow flag); (2) When I went to pick up my clothes over 8 days later, the woman behind the cash register told me that one of my shirts had been ripped/torn (with a sizeable hole in the sleeve) *before* they had done anything with it. I said that was not the case, because I had worn it recently and there was no hole. The woman at the counter told me she would check with her manager and call me back right away. I gave her my cell phone number from NYC, which has a 646 area code (this is relevant--see #3). (3) I waited another week, no word from her...and then I called this morning and she said her phone didn't let her call 646 area codes. I guess her boss is afraid that his workers will make long distance calls and run up the phone bills. Anyway, she said her manager offered me a $20 store credit for a $60 destroyed shirt. I asked her "Do you think I want to bring more clothes to you if they come back ripped? Does that make any sense at all?" So there is a $20 credit sitting out there for someone at Imperial Cleaners if you want it. I certainly don't.