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February 2024 by Ernesto Jova
This location needs to do better when checking on online orders and picking up in store the girl working the front had no idea what she was doing ! she was extremely rude and unprofessional and kept questioning me when im a customer trying to get my food and drinks that I PAID FOR!!!management needs to do better i will be reaching out to corporate.
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February 2024 by zayleonard 21
Ordered a pan pizza and received a small hand toss pizza instead.
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January 2024 by W
Absolutely terrible. Run by incompetent people, has gone completely downhill. No one speaks English, no manager, will screw up your order without apology. Order anywhere else.
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January 2024 by Kami Reg
I am deeply disappointed with the service I received at Domino's Pizza located at 18505 S Dixie HWY. Upon calling, I was placed on hold for an unreasonable 20 minutes before being abruptly hung up on by a male staff member. Upon calling back, a woman answered, and despite explaining the situation calmly, she responded with extreme rudeness. Despite my patience and politeness, her attitude persisted when I asked for assistance. When I requested her name, she callously hung up on me. These interactions occurred at 6:30 PM and 6:50 PM on January 28th, 2024. I strongly advise against using this location, and I personally will no longer be patronizing Domino's Pizza and I recommend for management to look into the employees working at this time and listen to the calls and further address the situation.
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January 2024 by Elizabeth Hernandez
Was an order for delivery and they took to long to deliver I ended up picking it
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January 2024 by R G A
Everyone who works here is an incredible worker and all of them should get raises.I've ordered every week and sometimes multiple times per week since moved here and there hasn't been a single mistake on the cooking or delivery.On the delivery part: Edgar, Myles and Leroy have never missed or delivered a cold pizza. Always fresh and usually before the expected time. Excellent service.On the cooking part: excellent as always. I've never received a non-delicious pizza from this place. It's always fresh and tasty. Correct portions and everything.I don't know why this place as negative reviews on google review but I'm sure they're fake or classic Karens. I've ordered too many times and the service is perfect.
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December 2023 by Bee Portuondo
My online order did not go as planned, and i ended up calling the Cutler Bay store for my food status. After some confusion on my order the manager figured it out and assured me not to worry the delivery driver dropped off my order. I appreciate them both for resolving the issue. Thanks ?
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December 2023 by Mo gu
I order from this place at least once a week during the last year. Everything is great. The pizza is always great. The delivery guys are really friendly shoutout al pana
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December 2023 by Pablo Sanchez
PLEASE TAKE INTO CONSIDERATION FOR DELIVERIES TO PUT TAPE THE BOXED SO WE AS CUSTOMERS KNOW THE DRIVER OR ANYONE DOES ANYTHING TO OUR PAID ITEMS. THANK YOU
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November 2023 by Deisy Delgado
There was trash all over the floor and not one person touching the food had gloves on. Trying to figure out how to report this to corporate.
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October 2023 by Pam Moraga
Terrible service don't even answer the phone a recorded service that goes on over and over that's why you can't find workers.I had to get out my house to get pizza Smh. I will never eat here again they give you in cooked food cause there so much in a rush don't put love in there food. Still waiting for my money back ate from there last weekend terrible food through all my food away.
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October 2023 by Lone Thought
I don't like the pizza anymore. It's not like it once was. Papa John's wins.
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October 2023 by David Cordero
WORST DOMINO EVER. DON’T EVEN THINK ORDERING HERE. 3 HOURS TO DELIVER AND MISSING PRODUCTS.
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October 2023 by Stephen D.
Horrible service. Subpar food. The manager lets their employees do whatever. Do not get delivery and pay card because the delivery drivers will write their own tips on your receipt and charge you more than what you originally paid. This store either needs new employees/management, or even better, shut it down. They are very slimy, despicable and desperate. Horrible location, you can find better. I wish nothing but the worst on this store for constant bad experiences.
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September 2023 by Lee Smith
They do good business. I made a mistake with my order & they were nice enough to resolve the issue quickly. Great customer service
