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April 2024 by Katherine Cordoves
Omg!!!! Never order from this store!!! They got my order wrong after clarifying the order like 3 times and got my address wrong. When I called apparently “Stephanie” claimed to be the manager and she was so rude and I didn’t want to refund my money for getting cold pizza which arrived late and the original order. I kept calling and they were hanging up on me or not answering my calls. They kept telling me their internal problems that they were busy and could not help me. I had to call and speak to about 3 people; one which was Juan who apparently was just a driver and didn’t know how to do anything. The “manager” couldn’t come to the phone because she was to busy. I only wanted to confirm they refunded my money and no one could do that; she said I’ll refund it and hung up. She was disgusting unprofessional; they said her name was Stephanie the manger then I called again and Juan told me to contact the real manager who is Ramon Castro. I will report this store and all the people I spoke with today to corporate. DO NOT ORDER FROM HERE PLEASE!!!! They don’t even speak English, it was an awful experience and at the end of the day I paid for pizza that no one ate bc it was the wrong order and then I got the right one delivered and if we disgustingly cold…they have no manners and not professional and liars. They blame the customer for their mistakes and just ignore your calls, place you on hold, or hang up you. I hate this place so much I am literally going to go in person to make sure I get my money back. I am appalled by this behavior. They need serious training in customer service; the internal problems they have like short staffing or whatever excuse they said should not be a justification for their disgusting behavior. I even called another store to help me with this issue because they wouldn’t pick up. Long story short, they truly suck. Do not order from here! ????
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April 2024 by Juan Tascon
The lady at the counter mess up my order and gave it to another customer. Not only did I have to wait and extra 30 mins. The staff didnt prioritize my order because they were busy and there's nothing they cant do.I asked for the manager, a young lady no even hitting her 20's. When I asked what can they do, the manager said the only thing i could do is to try to do it again. Thats it... I dont mind waiting. But her as a manager and her customer service is below what you would expect.I remember the old manager, he will greet you and try to resolve any issues ASAP. This is just a disappointibg feeling !
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April 2024 by Luis Diaz
Great domino's, girls are always friendly and super fast,great service awesome pizzas,visit them you won't go wrong!!
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April 2024 by ppALVxd
They treated me badly and called me stupid
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March 2024 by Melanie g
Ordered a pizza in 3/15, when it arrived it had an already eaten pizza crust inside the box.
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March 2024 by Vanessa E
There was a mixup and was delivered the wrong pizza. After calling, they said they'd fix it, no questions asked. Just received the right pizza, fresh and quick. Great service!
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March 2024 by Arlene Ribas
Have ordered here repeatedly including today, 3/3rd. Got a really good deal with my rewards. The food was made promptly and accurately. It was delivered promptly too considering it was raining and our delivery man was nice as well. The pizza, bread and dessert were delicious! Thank you!!!
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January 2024 by Pavel Pérez
Very delicious pizzas
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January 2024 by Leyanis Alvarado
The quality of the pizza is good, but the manager Ramón has very bad manners even with his employees in front of the customers
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December 2023 by Caught T.
if I could give this a no star I would. customer service is trash. I made a carry out order in Christmas and they reviewed my order as well told me when expected time it would be done. I no words for the employees there.
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December 2023 by Elianni Loforte
I love the quality of the pizzas. Very good work.
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November 2023 by DJ Rebel
I can't get my pizza anywhere else. Everything on the menu is
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November 2023 by Ivana Alvarez
I ordered a pizza at 11:47 P.M, on 10/20/23 and at 12:27 P.M the app notified me that the pizza had been delivered, but I hadn’t received it. When I call the store to report it, the call goes directly to the driver which said he knocked on the door and since no one answered he left it outside. I told him he left it at the wrong house. He said he was going to go back and get it and bring it to me and proceeds to hang up. I call the store again because I don’t want a cold pizza that has been left outside god knows where and the calls goes back to the driver which then immediately hangs up on me. After calling the store numerous times, they just stopped picking up my calls since they close at 1 A.M. WORST CUSTOMER SERVICE EVER!!! I’ve been placing orders here for years so this is very disappointing and frustrating. They need to hire new staff and drivers.
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September 2023 by otto martinez
Their timing is getting worse and worse. We now order carryout (we stopped ordering delivery because waiting 90 minutes or more for cold pizza is a no no) and the tracker from the app gives you this time range , today was between 10:55 and 11:05pm. I got to the store at 11:10pm they updated the status on the tracker showing the order was ready to be picked up at 11:14pm. The order was actually handed out to me at 11:25pm, that's a 30 min delay for carryout , imagine if I would have chosen to be delivered...
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August 2023 by Raidel Leon
Good place for get pizza nice people working there
