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March 2024 by anthony semino
Employees faces read the bare minimum, 20 minutes to get a box of plain bagels with 3 people in the store. they made like five bagels for the day, and after I already paid for my order then 10 mins into waiting they told me they run out of plain bagels probably because they got another order and we’re too lazy to make more
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March 2024 by C C
This place advertises inaccurate prices on their order board… when you point this out to the employees they shrug and do nothing to correct the issue. 2 egg sandwich that is advertised for $6.99 rings up for $7.19… apparently staff are unable to do anything about this and also do not care.Don’t support these extremely customer unfriendly business practices.
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February 2024 by Belen Santiesteban
The cashier was so rude I don’t know why I ask for a hot mocka and she gave me a cold
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December 2023 by Juan Suarez
Prices for the bowl are insane. They were literally counting the chicken and plantains. They were holding back on the rice (the base).Count them: 11 small cubes of chicken, 4 half sized plantains, little corner of cheese. ???
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December 2023 by Victor Arellano
How is it possible that an already-made bagel with an already-made turkey slices takes more than 25 minutes!! And with an empty place!
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December 2023 by Gretchen Dautermann Gordon
Staff was friendly, food was on par, restaurant was not as clean as I expectedVegetarian options: Bagels and cream cheese
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December 2023 by kristin kitchen
I got an egg sandwich! It was terrible... normally it taste alot better but it was clearly a pre-packaged one of those fake eggs! Bagley was hard fast....Bummer because I usually love this place!
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November 2023 by Hal Sab
I’ve noticed on this locations review replies they mention about having great service, the food, coffee, etc. they leave out the word “customer” service because they don’t provide that there. They know that they have good coffee, that is the service they provide.
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October 2023 by shivek vij
Employees don’t want to work and are very rude. I go there everyday and looks like they just don’t want you to order food. Also they don’t wash hands before preparing your food. Garbage and food with the same hands zero sanitation. The only lady that works on Fridays at 11am specifically. Doesn’t want you to order food so that she can sit there doing nothing
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October 2023 by Gino E
Crazy as it may sound. It was my 1st time ever having Einstein Bros. Bagels. I was greeted by Jarvey? Agh I'm so bad with names, she was wearing glasses, but she was super sweet and kind. She helped me figure out what's best on the menu. I ended up getting the all nighter. It was super delicious! And she recommended the vanilla cream coffee which was to die for!!!! Good experience.
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October 2023 by Melissa
The employees cannot be bothered. It is obvious they neither care about their jobs nor the customers that walk in there.
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October 2023 by mehrazi soufian
best service I've ever hadI come Back
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October 2023 by David Carpenter
Ordered two bagels last Sunday. Checked with staff after 10 minutes to see if they were ready as had to catch Brightline train. Discovered the bagels had gone to someone else. Fine with that, mistakes happen. Sought refund. The manager was called to process and took her time. Told her I was in a hurry as had to get train within minutes. She said “you can just go”. She continued to take her time, the till then opened and she immediately shut it. I again told her I had to catch a train to which she just turned around and walked into the room behind leaving me no option but to leave without a refund. Attitude of manager was disgraceful
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September 2023 by Kevin Cornicelli
Absolutely terrible service. Cashier was rude to our faces
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September 2023 by Bhargav Roy
I hate to admit that they didn’t have the store open as it said that it is open at 6AM. They could have at least setup an automated voicemail that they’re not open if their online portal is not updated. It is a bit disappointing and misleading the tourists visiting Miami.