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March 2023 by Speedster Auto Werks
I pulled up at 8 sharp and there was someone who isn’t even an employee blocking me from entering who had placed cones blocking enterance and formed a line for his own personal customers to detail their cars, there were 3 cars in total in the vacuum spots (not even vacuuming) something very suspicious is going on here.. Not professional AT ALL, this needs to be addressed. I’m going to Cancel my subscription and go sign up for chevron carwash since it’s basically the same with better customer service at this point !
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March 2023 by Julie W.
My car looks worse than it did before I took it through. First it still had lots of soap suds so Jesus told me to take it back through. He did not give me the $20 wash I paid for though, resulting in the car being covered in water spots. Jesus refused to do anything about it. Huge waste of time & money. Ps the car was clean, just dusty, before the wash. Now it actually looks dirty!
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February 2023 by Jim P.
Boynton Beach location. Under the old owner the service was always good for years. About a year ago new ownership. Now wheels and outside trim does not get cleaned, other areas easy to see are missed. Wheels are dirty on the best inside/outside service plan when they say the car is ready from the best wash plan. Time and again. poor performance and supervision. Inside cleaning is now very weak and SLOW SLOW SLOW. Plan 45 minutes iin the last two visits to get out of there with dirty wheels, bug marks still on the front and a half cleaned interior with streaked glass.Summary; service far below how it was operated previously under different ownership. As well the office staff has become far more unpleasant. Quite a rodeo to get in and out, and the surly attitude when paying in the drive-through and the aloof inside counter makes the place somewhere to avoid.
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February 2023 by Sophie H.
This car washes great, they have free vacuums, and it never damages or dirty my car like other car washes in Miami have. They have good deals if you're a recurring customer, but either way it's pretty cheap as is.
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October 2022 by Lilly G.
It's easy to go in and out of this location if I'm in a crunch for time. There's always a vacuum spot available and ample towels to wipe the windows for the extra clean shine after. I don't have memberships to many places and this is one that I actually have and use weekly. Thanks for being so reliable!
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October 2022 by Raelynn V.
Honestly only giving 1 star for the easily accessible self-vacuum stations. Came here for the first time today and was talked into the monthly deal. $19.99 for unlimited car washes is a pretty good deal so i thought why not. It is almost as if my car wasn't washed at all. There are so many dirty spots and streaks that I almost debated going back through the line, but didn't trust a second run-through to do the trick and actually ended up going somewhere else to get it washed. Seems like a complete rip-off to me. Wouldn't really call it a "car wash" because my car is still filthy. At least the inside is now nice thanks to my own vacuuming.
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October 2022 by Anaí Ara Guz
Me dañaron el carro, me dijeron que no van a arreglar nada y la pieza me la quebraron completa. Solo la pieza vale 400$ más el ensamblaje. Pésimo servicio. No vayan
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September 2022 by Steven Morrissey
Great price and super convenient
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August 2022 by Cristina R.
love this place!!!!! great customer service and totally worth the price
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August 2022 by Christina Victoria C.
Please teach your employees to not flirt and make customers uncomfortable, especially young women like myself. The employee charging me for the car wash was nice at first, then he kept giving me flirtatious compliments that made the interaction very awkward and uncomfortable. Here are some of the statements he made (was originally in Spanish). "My day is better now that I saw you", "you should come here more often so I can have better days", "Be careful because my men in there may be blinded by your beauty", "may you do good things and if you do something bad, be sure to invite me".
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August 2022 by Brandon S.
Horrible need to get it together for what people are paying! I have a membership and I can't tell you how many times I show up lines so long all because one machine works or the Car wash stops working the vacuums break apart all and all what we are paying and the amount of people coming to this place everyday some thing needs to be done 100%! The employees are GREAT PERIOD!! without them and the team of people there now it would most definitely go under!
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July 2022 by Peggy Z.
I'm giving 3 stars for the new manager Steven. He was helpful immediately. However the overall carwash is GARBAGE. Ripped my roof rack bars off my car. Contacted the manager (Andrew, he was very pleasent ), filed an incident report, canceled membership. I was in contact with multiple people from this car wash who would blow me off. Including the 3 different managers they went through (no wonder no one wants to work there) and Sal (some reginal manager or owner, I don't know because he never called me back and his mailbox was always full) After a few months of me calling and going there to reach some kind of solution, I decided f*** it. It's a roof rack, ill just move on... come to find out they never canceled my membership . So after MONTHS, I went back to El car wash to atleast get my money back. The gentleman I spoke to from Miami who was in charge that morning was nothing shy of excellent . I also threatened the company that I have multiple dogs and children and have plenty of s*** to cover their sidewalk with if Noone wanted to help me again. So I don't know if that impacted their way to me or what. But I was refunded and it was the most pleasant experience I have had with this location since the start. The other location in PBC on blue Heron and 95 I have never had any issue at all with. My antenna was ripped off my car and they sent me to a body shop that day for it to be fixed. Good luck to Steven in finding a job that appreciates him
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July 2022 by Norbert F.
I purchased the Heat promotion on January 3 for $21.38 for the unlimited ultimate car wash for a month which was fine. After the month was over, I removed the barcode that was on my windshield and discarded it. After the month promotion was over, I just paid for the car washes as I needed, but for some reason I was now being billed $39.57 a month for February, March, April, May, June and July. This is not what the young lady at the Bird Rd and 69th Ave expressed to me when she sold me the initial promotion. Please be aware that this is very misleading.
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July 2022 by James Johnson
Did not get any dirt off the front or back.
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June 2022 by Lily S.
Worst car wash ever, spent $20 on a comprehensive wash just for there still to be dirt evident on car exterior, especially on the trunk and on the chrome near the front emblem If you want to throw away your money, by all means, this is the place for you! But you don't want to throw away your money, beware of this place Better to just wash your car yourself lol
