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March 2024 by Tyreisha Pouncey
I loved my experience here! I usually use Public Storage so I was slightly skeptical but Phetney the manager made my time with the company enjoyable and I felt like my things were safe.
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March 2024 by Luis Morales
I want to share the disappointing experience we had when leaving our trailer and two jet skis in the care of Extra Space Storage on 441. For over 10 months, we trusted this facility to store our two jet skis. As evidenced by the photos, we secured our jet skis with wheel locks and an additional hitch lock. However, all our precautions were in vain when last Thursday, February 29, 2024, upon arriving at the storage facility, we discovered that the jet skis were no longer there! They had been stolen! They are 2018 Yamaha VX 1800 models, one blue with white and the other gray with white. The thieves had plenty of time to cut the locks, hitch the jet skis, and take them away. I attach photos showing the locks cut with evident force.Fortunately, we have insurance with Progressive, but the storage company refuses to take responsibility for the theft and refuses to show us surveillance footage to help identify the perpetrators and understand how they managed to remove the jet skis from the premises, despite the numerous additional security measures we implemented. They claim they are only willing to show the recordings to the police. Additionally, we observed suspicious individuals leaving the premises on foot in previous months, suggesting possible unauthorized access to the facilities.The security measures of this company are clearly deficient, which is completely unacceptable.
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March 2024 by Rebecca Janvier-Mathis
Toured grounds, was explained the process and accommodated with my needs
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March 2024 by Kelsey Lehing
Great customer service. The process was efficient and Arry is stellar.
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March 2024 by Olivia Smith
I had a great experience
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March 2024 by Dawn MC Farlane
The associate PJ was very helpful and made the process quick and easy
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March 2024 by Sharon Smith
Pj made the process easy and was very patient and answered all my questions
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March 2024 by Calvin Astwood
Arry was amazing and patient thank you plus this is my second time renting with them first time with PJ and he was amazing too
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January 2024 by ovette annakie
All bless good service
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January 2024 by Tina M
I had a great check-in experience. The young lady answered all my questions and took the time to show me different units.
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January 2024 by andres michelena
Excellent staff. Easy start and clean facilities
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January 2024 by L S
PJ was very informative and patient!
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January 2024 by HERCULE RICHCARDE
OmgShe’s niceShe awesomeHelp me so goodShe doing good also she’s the best I meet today for helping
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December 2023 by alexis simpkins
Extra Space is awesome. Great customer service. PJ at the Miami Gardens location on 2nd Ave was such a great help!!!
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December 2023 by Wayne Shaw
Chy was very helpful one of the best person to talk with about my storage space Pleasant and courteous
