-
February 2024 by Louis Kropke
David the Store Manager was wonderfull in helping me, and Ricky also played in the great costumer services roles. Thank you
-
January 2024 by Robbie Ward
This place is terrible. Please consider somewhere else if you want your packages to arrive on time.
-
December 2023 by Maddy Gawler
Brian and his team was AMAZING! We had a last min shipping need and they helped us figure out what the best solution was! Thanks so much Brian
-
October 2023 by Natalia V Rusanova
Love this place. Team members are friendly, willing to help and professional-yesterday Bryan one of the team member did photo for my 17 months old girl :) deside the challenges working with toddlers it was so easy for him and the foto's come up amazing. Not many people have extra skills to execute customer order.
-
October 2023 by pillowdoor
While we were 5 people waiting, the employee was flirting and socializing with a customer, passing papers to each other. I don't think it's bad that they do socialize or flirt but do you have to do it when you have people waiting in line and we all are looking at you and the way you behave? Of course I was upset and when he calls me he says to me "estás desesperada mama" in English "you are desperate mama". What's wrong with him? Super disrespectful and rude. The girls that work there are usually nice but this guy I don't know his name is MESS.
-
September 2023 by Michelle Brumwell
Have dropped off packages many times at this location, and generally have had positive experiences and zero very negative experiences.At times, the wait can be surprisingly long given the lines are short and they usually have 2-3 people behind the counter.However, staff has been quite polite and helpful to me for a variety of shipments/packages, print jobs, and “Happy Returns.”At minimum, this is the least stressful USPS/UPS/FedEx location in Brickell where I feel have the lowest chance of getting chastised or spoken to rudely for making a mistake or simply for asking a question.
-
August 2023 by Vik S
The assistant manager named Magboola is very difficult and unfriendly. I was returning a very heavy box with a prepaid label. She wanted me to repack the box and pay extra for a different box because there was half an inch opening that was showing the box inside. That small opening was fully covered by tape. I send up to 50 packages/week for work and that’s a first time I hear such nonsense. When I told her this is the original packaging that it came in, she said she won’t take it. She didn’t offer to help me, of course.Another employee saw me struggling with a heavy box and offered his help, while Magboola was rolling her eyes. Instead of creating unnecessary difficult situations for your customers why don’t you just try to be helpful. That’s why the guy who offered help should be the assistant manager, and not her.After reading other reviews, I realized that they just try to charge you extra and make up any reason for it. If you have a choice, go to the UPS near by (they are fast, well stuffed and well trained at that location) or send your returns with a different Fedex location.
-
July 2023 by The Mesalogy
Very disappointed. This is the second time this happens with this product, which is a very expensive and popular weight loss medication costing $542 each vial. First incident was on 4/11 package with tracking 396754946228 delivered by FedEx driver GMeriel. Second incident on 6/6 package with tracking 399193660392 delivered by FedEx driver GJean. A claim has been opened by Brooksville, whom is the pharmacy that we order from and ships our orders to us. There is a claim with FedEx case # 68216317 opened regarding these 2 incidents. This is very disappointing to see happening. I hope that it can get resolved quickly and we get compensated for this loss so that we can continue to have a good relationship with your company with all of our deliveries. If there is no resolution, we will have no choice but to be forced to discontinue using your delivery services at all cost.
-
July 2023 by Ali Al Sbihi
Horrible experience, they sent my package to another location which is 40 minutes far up north that they could not hold my package!Why are you on Fedex website holding packages although you refuse to hold packages (oversize excuse despite knowing the package). Fedex customer service representative senior was helpless when I tried to explain things to him!
-
June 2023 by Michelle H.
BIYER BEWARE: Scam to get more money from people. Made black and white copies then printed my receipt and was chat for color copies. I took everything to the counter and was told "the copiers are defaulted to do color copies and I can't refund your money". I asked to speak to a manager and she said she was the manager. I told he I will go to Office Depot instead in the future, she said she was sorry and I told her that does me no good.this was at the Coral Springs location at Royal Palm Blvd and University Dr.
-
May 2023 by Nathan Hughes
I had an extremely good experience here the place was very clean and air-conditioned with good Wi-Fi strength for all of the systems. The manager was clearly professionally training someone who assisted us in kind and extremely helpful ways. It was an efficient operation I printed many documents and got assistance from behind the counter for an even bigger project. Thomas was a total stand out in his professionalism and helpfulness I really enjoyed my experience and would highly recommend using this location over others I was able to have all my questions answered and look at all the different dimensions and modifications before printing it was a great experience thank you.
-
March 2023 by Olga Borges
Our signage vendor did not come through, and we needed a few urgent ones, so I called this store franticly. Jordan was AMAZING; he went above and beyond to get the signs printed and really understood the urgency. I highly recommend this store for all printing needs! Great job Jordan and thank you!
-
January 2023 by Carl L.
Very efficient and helpful office! The dudes behind the counter were quick to help with logging into work stations, provide pens, hole punches, and staplers to speed up the processing of documents!
-
November 2022 by Carol V.
Great place! Easy and quick to get things done. I mainly go to print things and it is seamless. It is always clean and people are helpful.
-
November 2022 by Roberto F.
Everytime I have gone into this location everyone is extremely nice. Very friendly staff. Some customers are just bitter people and expect the world. Working staff is always providing their best service at least that has been my experience.
