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August 2025 by Jeff Perez
Terrible service. My package was sent to the wrong address. I try to get the wrong address on to where it was sent to, and they won't provide it. Had me placed on a ticket to wait 48 hours for something that could of been resolved in one hour. What a joke.
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July 2025 by richard lovelace
Worst fedex ship center. They been holding up a delivery for 4 days saying they cannot confirm the address when in fact the address is correct and 3 days ago fedex delivered another package (from the same order) to this address. I just spoke to a fedex rep who confirmed they have the correct address but still the only option he gave me was to pick it up before tomorrow before it gets send back..
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July 2025 by Renny Official
“I shouldn’t have made the mistake of leaving a bad review without coming here first. But now that I’m actually here, I can confirm this FedEx is awful: there’s nowhere to park and the customer service is terrible. A truly frustrating experience.”
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July 2025 by lauren papadopoulos
They lied and never even tried to stop off package !! They took a picture of a blank wall and lied and said no one home . I was not only here, but have a mailroom with 4 staff open 7 am- 7 pm . At 8:52 they lied and said they tried . It’s medicine sent overnight that I need urgently and these guys are con artists
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July 2025 by Elizabeth Malave
I went to this location expecting a quick label reprint. Instead, the agents claimed they couldn’t help and handed me a flyer for another business to print it, clearly trying to send me elsewhere. When I insisted and gave my account number, they suddenly printed the label on the spot. It was clear they were either being lazy or intentionally diverting customers to another business to print and return to the facility. Completely unacceptable and shady behavior.
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June 2025 by Faizan Khan
Jean was great I was going through a lot but he made sure I was good to go. Jean also is always in a good mood despite all the demand at this location
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June 2025 by Alina Riazantseva
Shipping center does not print labels.
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June 2025 by Kristyn Caltagirone
I visited your FedEx Office expecting to print a prepaid shipping label, but was told I couldn’t and was sent to another location. This was extremely inconvenient and seems like the bare minimum for a FedEx to have the ability to print a shipping label.
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May 2025 by Mirjana Kovacevic
Terrible costumer service overall
Yesterday I called to keep a package I will come to pick it up today and once I m here they send package back , Verizon send package on April 30th and they were not able to handle delivery properly on all of that guy granted they ll keep it on this address I change my schedule so I can pick it up guess what they send it back to sender . This is review overall FedEx not just this franchise. From online guy to the sistem packages are not ( handled ) . Complete miscommunication which resulted in my huge caste of time without even having package still!!! Terrible don t send anything over Fed Ex
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April 2025 by Mgj Ozana
Staff is rude and the hours are extremely inconvenient. Not to mention the parking is impossible.
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April 2025 by kim kraves
Such great customer service. I get my packages they always help me.
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April 2025 by Miguel Ray
Employees are careless and rude
Never ready to help and way to much attitude.
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April 2025 by Fabio Cabrera
The staff is attentive when not busy. Usually one employee at the counter. No parking nearby. May need to walk to the store from the nearest available paid off street parking.
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March 2025 by Michel Piestun
It should be zero stars
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March 2025 by Amal Chengour
I had an outstanding experience with FedEx, thanks to the exceptional customer service provided by Jean. From the moment I walked into the store, Jean greeted me with a warm smile and a positive attitude. He was incredibly patient and thorough in helping me with my shipping needs, ensuring everything was properly packaged and labeled. His attention to detail and willingness to go above and beyond made the entire process smooth and stress-free. It's rare to find someone so dedicated to providing excellent service. Jean truly embodies what great customer service is all about!
