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January 2024 by gloria andino
Danny and the team are extremely polite and honest. It’s hard to find mechanic that treats you fair and square now a days.
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January 2024 by Moca Moca
The best customer service I’ve received from Firestone ever.
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January 2024 by Marquie Jones
Great service!
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January 2024 by Yasmel Alcántara
After two and a half hours waiting there, I was told they didn’t have the oil my car needed. I guess their staff is not smart enough to check ahead of time before booking appointments. Needless to say, it was my first time here and my last.
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January 2024 by Brad Allan
Made an appointment at 9am for tire balance. Was still waiting at 1:30pm for a procedure that takes 30-45 minutes.
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January 2024 by Angel C
Wow, excellent place, very nice atmosphere the work was fast I'm very happy with that place good staff highly recommend
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January 2024 by Chris Diaz-Silveira
Terrible service ! Took my truck to be aligned, they aligned my wheels but left the steering wheel crooked. When I came back, literally 10 minutes after getting my car back I was told I had to wait 2 hours… even though there was no car on the alignment rack.
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December 2023 by CJ A.
Look, it's not the employees' fault they have WAY too many customers and they definitely don't get paid enough. But, even if you come in on time, super polite, just hoping for a tire change, they will be rude and mean. They hate the customers, I don't blame them for that, but I definitely don't deserve to be treated mean for a damn tire change. Find someplace else if you can this one is too overloaded always
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December 2023 by Geisha M.
They don't treat women with any respect. They will push you aside for higher payments from other male customers while dapping them up about their luxury cars.
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December 2023 by James Goldrup
Can’t say enough good things about the guys that work there
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November 2023 by Patty Sulkowski
Don't go here for a flat tire. Tried twice within two years to get a flat fixed on my vehicle. Both times, I was told it would be at least a 3 1/2 hour wait. Midas on 137 ave is only 2 miles away and will take you right in. Way nicer on the phone too. Go to Midas! Mitch there is amazing!
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November 2023 by Nia O.
If you can't do maintenance on a car that has a breathalyzer then just say that. Firestone disconnected the machine in my car in order to get to a purge valve, I guess, which then caused the entire breathalyzer to fail and my car wouldn't start or it would nonstop beep. Paid almost $400 to have to go get maintenance redone on the machine. Along with the violation that is now on it. thanks guys.
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September 2023 by Camilo Heredia
Went it for a tire patch up and went back to pick it up, was told they were going to put the tire back on the car and then they refused to change it, a less than 5 minute job, unless I waited almost two hours. Love paying for an unfinished job!
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September 2023 by Ruddy Risueno
Service is always great! The staff is knowledgeable and always take care of any issues promptly. Would recommend 100%
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September 2023 by Sergio Castellon
Excellent service . Very friendly team and extremely professional . Great two new tires . Thank you.Service: Tires
