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November 2023 by Ismary G.
I've already reviewed this store. Love Annie. They are just awesome. They work with you and do everything to make you happy.
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October 2023 by Melissa Lopez
Could not be happier with the service at Five Star Jewelers! I brought my grandmother’s wedding band and engagement ring in to be separated and polished after years of sitting in a jewelry box and having been melted together for my grandmother. Lizette and Daniella took care of me at the store and were very knowledgeable making me feel at ease. I felt and home and trusted them with these rings that mean so much to me. The team returned the rings to me within the same day looking beautiful as ever. Thank you all so much!
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October 2023 by Monica Martinez
Lizette and Daniela attended me great customer service. Great selection of jewelry's highly recommended them.
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September 2023 by Marcella Irby
I went yesterday to have a battery replaced for my Movado watch and was told that the jeweler wasn’t there . I was given the option to either leave my watch overnight or simply come by today and wait while the jeweler replaced the battery which would be a matter of minutes. So I go today and and I’m greeted by a few unfriendly employees, none smiling and I tell them I’m there to replace the battery for my watch and I’m told the jeweler is not there . I tell them that I was told last night that he would be here today. another employee grabs my watch from the counter and goes to the back to talk to someone and then comes back and tells me the battery can be replaced but I have to wait about 15 minutes until the person who has decided to replace the battery finishes his lunch. Obviously this poor customer service was not going to be tolerated so I took my watch and left. On my way home I see a jewelry pawn shop and I go inside and the gentleman takes my watch and in front of me changes the battery in about 2 minutes. He was very friendly and charged me half the price . I will never go back to 5 star jewelry because the fastest way to lose customers is by greeting prospective customers with a cold and boring uninterested look on their faces
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September 2023 by M S
I have met people with no ethical value but where this jewelry came from I had never seen anything like it, very bad experience with these characters, they are literal scammers, it is my first and last time in this place and I hope that no one else feels so scammed ever again how I felt .
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September 2023 by Eladio Lopez
There is no respect of any kind here, it's too bad that they work in this jewelry store, they are shameless who take advantage of people who earn their money honestly, there is no empathy, I talking and laughing from behind in the customer's face, who I am disappointed that these people do not have the minimum education, it is sad to see what surrounds us for me they are starving.
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August 2023 by Rafael Camejo
Excellent customer service. Yoanis was extremely professional and helpful.
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August 2023 by Lt'sgo Travel
Denise was a great sale associate. She made my purchase easy. She’s friendly and dependable. All the team was more than helpful and knowledgeable. Highly recommended!
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July 2023 by eric chevez
Very good customer service and very nice people. Definitely recommend this place.
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June 2023 by Jennifer Torres
Lily was super attentive and very niceShe made sure I was able to get a discount on my purchase. Thank you
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June 2023 by Julio Gonzalez
I always do business with Five Star Jewelers and it's a great experience every time. All the employees are always a pleasure to work with. Great experience and customer service!
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June 2023 by Maria R
These people lie to you in order to make sales and make their low commissions!! They lie about prices and about things included with the sale and when you go back for repairs they charge you additional money and come back with a sorry excuse of not having bought a warranty regardless of them having PROMISED and GUARANTEED that a repair would be done for FREE with the purchase. Additionally, I was given a credit card and said I had 6 months on zero interest from the day of purchase and got the bill a month later, giving me only 5 months! I cant be the only one they have lied to and stolen money from, they need to be shut down! On top of that, they arent even accredited by the BBB, probably because theyre horrible.
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May 2023 by jenlajud
Marlen was super helpful and friendly. As soon as I walked in she had a big smile on her face and was ready to help me. She immediately found what I was looking for and was able to provide me with excellent pricing. Literally took me less than 20min.
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May 2023 by diago olave
Gracias a Greissi por la ayuda, y por el regalo para mi pareja. I gave them a range of what I was looking to spend and they did just that. Thank you again!!!!
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May 2023 by Lou Diamond
Come and meet the charming jewelry expert ladies at 5 star that will find the perfect gift for you! Gracias! The Natural ?