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February 2024 by Omar L.
The customer service really leaves a lot to be desired. Not only do they try to sell the most expensive merchandise, but they also refuse to politely answer customers' questions. I have appreciated that managers do not take the time to respectfully serve potential clients. Furthermore, their English is not fluent, which creates many communication problems. I do not recommend Florida Lumber...there are better options. Please visit Shell Lumber!!
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February 2024 by Anuar M.
I want to recommend not using this company for any potential client. They are not professionals at all in their work. The working conditions of its employees are very stressful. For this reason, their service management is terrible. Do not use their services in South Florida!
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February 2024 by Rene Verlaat
Great place either way good prices.
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February 2024 by Waldo Fonseca
Excellent prices and good service
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February 2024 by Gustavo Ortiz
Everything for construction. Very good service.
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September 2023 by Jose’s Cuban Cuisine
I want to take this time and thank Julio from Florida Lumber on NW 27th. He took his time and listened to what I needed. Plus he provided great customer service. On top of that he gave me the best price on the Tongue and Groove material I needed for my project. I recommend everyone go to Florida Lumber and forget about these big box lumbers or these other high priced lumbers with no customer service.
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August 2023 by john estevanell
Found what i was looking for, at a great price. The staff was very helpful. They have lots of employees to help you figure out your purchase
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July 2023 by Eve G.
Worst customer service!!!!! SO DISRESPECTFUL with the clients. They don't communicate, always putting excuses with no solutions. I was expecting a delivery, took a day off for that, they told me I could be the first or the last customer because of my location, the entire day waiting and waiting and when I called, the excuse is the fort lift is broken but they didn't have the decency to call and let the client know... and on top of that the guy who answered the phone when I complained he was soooo disrespectful like they don't care a sh... about anything. We as customers pay for a service to be treated like trash. WHAT'S GOING ON???? WHAT WORLD ARE WE LIVING ON???
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March 2023 by Derrick Johnson
Good prices. They broke my rear light but admitted fault.
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January 2023 by Mayelin Caballero
I can always get what I need at a good price Juanito the sales rep scheduled a delivery and I could not be happier with how quickly it got done. Thank you all.
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January 2023 by Jose Malave
As a truck driver, to deliver material, rebars,,, to be in the location it is, not to bad to handle.
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July 2022 by John Madrazo
Equipment engineer from Jackson Memorial, I was recommended to come here by a respiratory therapist to speak with her husband Walter, to get some new doors. As much as I enjoyed the brilliant customer service we unfortunately couldn't find what we were looking for due to their limited stock, But I will say, as soon as you walk into those doors the first face you see is Walter's and dare I say he's the face of the sales department.
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July 2022 by zyeuh
Size button on site does not work. - EDIT - Updated my review to 5 stars simply because they replied. Will give a call and inform of web issue.
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June 2022 by Devon West
Great customer service and attention to detail. We made our door order a few weeks ago with salesmen Walter and the door he suggested were perfect, my wife and I love them. My only issue is we can't pick up online orders, it would have been easier for me than having to pay for delivery and only doing curbside pickup, I had to carry my doors inside the house anyway, other than that strong start to a strong finish!
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June 2022 by Don Lechon1966
Expensive and run down place out of touch. I think this place is more for contractors. Great location but obsolete for retail customers. They should do the neighborhood a favor and develop this location or sell for development.