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December 2023 by Michael Thaysen
Sam, Pedro and Robert did a fantastic job. They have the right attitude towards the customer. Best Fuse installation crew ever meet!
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December 2023 by Jennifer S.
Worst customer service in all of Miami, and that's hard. Installed dishwashers that didn't work. Then installed a steam oven that just leaked. Also installed a dishwasher whose door doesn't work. Alina and Alex Febres are missing in action and I'll have a no working dishwasher for Christmas.
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December 2023 by Marta Sacasa Torres
Denante and Servio were wonderful! So patient dealing. With a. Complicated range hood install. Very much appreciated their help and dedication
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December 2023 by jorge Musa
Thank you Fuse!!! Sam and Pedro did a amazing job installing every single appliance with extra care. Highly recommend thanks again fuse
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December 2023 by Larry Freedman
Denante, Leo and Sergio did an outstanding job removing our old subzero and installing our new one. It was a difficult installation, but they professionally solved all the issues. I would highly recommend them as your choice for a delivery team, very respectful and careful not to damage anything. Truly appreciate there diligence and professional approach to the job.
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December 2023 by Manolo Estrada
Joe Daniel and G. Did an amazing Job very clean and professional. With 2 of my sub zero 42 refrigerator. Handel my Job site with care. Hard delivery and install with low soft. Great job. Thanks fuse.
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December 2023 by Weni Wang
Marcus, Michael and the entire crews of delivery department are awesome! Service is great, fast, and pleasant! 5 stars for delivery team but not the sales department. I would have brought my fridge, cooktop and beverage cooler somewhere else if I could! So it's a hit and miss but I still give them 5 stars because I don't want certain individual ruin the good review.
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December 2023 by Christina Saikali
I ordered appliances from Fuse in the spring/early summer of 2022.July 2023: I have delayed writing this review for about eight months now, hoping that Fuse would get it together, and I could close out my order with them. I purchased a full range of appliances with them, including Miele refrigerator and freezer, dishwasher, microwave, steam oven, oven, beverage fridge, and trash compactor. I’ve been waiting over seven months for a replacement panel for my Miele fridge, which is dented, and a replacement handle for my steam oven, which was delivered in an open box and damaged. I was never even told that I was getting an open box item, and it took me asking for a discount to get a nominal discount on that product.November 23: It’s now been over a year since my appliances were installed and the replacement handle for my steam oven has still not been replaced despite numerous promises. Further, I realized a couple months ago that my steam oven was leaking behind my brand new kitchen cabinetry because Fuse installers didn’t connect a drain line or identify that one was needed at the time of installation, so it’s been two more house calls to correct that (and still no handle). To add insult to injury, instead of an apology for the oversight and subsequent damage, my sales rep has essentially stopped communicating with me. I understand that every job has its hectic moments and challenges, but these guys are selling luxury appliances, not running an ER.Photo 1: Scratched oven handle.Photo 2: Dented refrigerator panel.Photo 3: Water dripping through my cabinetry from the steam oven.Photo 4: Rust on my less than 1 year old steam oven from the absence of the drain hose. (To clarify, my GC is partly to blame for the lack of a drain line, however, the installers from Fuse should have caught that at the time of installation rather than just completing the installation without a critical component.)
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December 2023 by Ruben Leon
Theo and Crew did a great install on Sub-Zero and Wolf set!
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December 2023 by Celeste Siblesz
Jose and Kevin were awesome! There were several complications due to the limited space in my home. They figured out how to get the job done. I love the “can do” attitude!
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November 2023 by deanna speigel
They did a great job throughout the whole process: the delivery was right on time, they did an amazing job setting up and installing the refrigerator. They were super kind and knowledgeable.
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November 2023 by Marylou Jalil
My family and I were very impressed with the professionalism and customer service exhibited by Theo and his crew.When they arrived at our home they took their time to explain the process to us and answer all questions.During the installation, there were some challenges that Theo and his crew were faced with due to our cabinets. At every turn he was able to provide an explanation and a solution for us to continue with a successful installation.The installation was a complete success and their professionalism exceeded our expectations.We highly recommend Theo And his crew. They went above and beyond. Thank you
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November 2023 by John Seidel
I was very impressed with Fuse Installers Sam & Pedro. They were Very Professional, Courteous & knowledgeable. They took their time to work with my Cabinet maker getting everything installed just right. My refrigerator was very large and they took special care bringing it through the house and installing. Great customer service. I highly recommend
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November 2023 by John Bender II
Theo and his team were extremely professional and their willingness to go above and beyond was more than what was expected. Would highly recommend Fuse and specifically would request Theo for your install!!
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November 2023 by Thomas Gibson
I messed up and forgot I ordered a side by side speed queen Not a stackable - but crew came in and helped ripRip out sink etc . They were so helpful and accommodating and knowledgeable. Any other delivery guys (home depot etc ) would have left .Could not be more pleased with there effortsThomas gibson
