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February 2024 by ANA MILENA MONROY
The truth is that the complaint is directly for the manager of this branch or point of sale, the attitude that this man has does not deserve to be in that position. My husband went to make a complaint and the disposition was calm... but from the beginning the man was always rude and indifferent to the request and complaint that was being made to him to the point of taking my husband out of the store and calling the police... after my husband left the store he called directly to the offices where we were They gave the necessary attention and the solution we needed.
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December 2023 by Kevin V
I want to thankYander at GameStop for delivering an exceptional customer experience. Yander's expertise in Nintendo Switch was amazing he was able to secure me the last mario bundle nintendo switch.His friendly and helpful attitude made the entire process enjoyable, and I'm grateful for the outstanding service Yander provided during my visit to GameStop.
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November 2023 by Tristan TSH
Very good service,I got all I needed there and the team is super helpful,professional and friendly…
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October 2023 by Josh Tagle
Good store found a PS4 game was 24$ and in other Gamestop was 59$. Cant belive different stores have different prices, maybe greedy managers. Will comeback again
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October 2023 by Josue David Tagle Perez
Good store found a PS4 game was 24$ and in other Gamestop was 59$. Cant belive different stores have different prices, maybe greedy managers. Will comeback again
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October 2023 by Jesus Lapaix
I always found good deals and action figues
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August 2023 by gamer all day gamer all night
Great game selection and awesome action figures good service
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August 2023 by Bigshotmoney21 ..
Best location, staff is always friendly and help out and try to get you the best price on everything. Wish they were closer to my place!
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July 2023 by Samantha F.
I went here to pick up an online order. I learned that the stores were incorrectly compared to what GameStop had on their website. An employee told me they have reached out to GameStop to correct it. But we all know how corporate works. I found out the reason why they started opening later was due to their AC being broken. When I went in on Thursday to pick up my order, someone was working on the AC unit. The employee told me it took forever to get an AC personal to come and fix it. That's understandable since we live in Miami and have a heat wave. I wish GameStop posted their hours. Great news! They should return to regular hours this Monday, July 31st since the AC unit should be fixed.
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July 2023 by Kevin Gonzalez
Says open at 11am it’s 11:40am and they are still closed.
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July 2023 by Acid Kick
Amazing staff! Xavier & Yander were very helpful, knowledgeable and attentive to my family’s needs. Store is currently opening at 3 PM due to lack of air conditioning, which baffles me how many people on here complaining about opening hours lack basic reading skills, says it plainly on the door. Not to mention the condition of the workers and yet people have the nerve to speak ill. Don’t fret the negative reviews, these are just Karens.
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July 2023 by Stephane Guis
The store hours advertised were 11am-9pm, but when I arrived I realized they had a sign informing customers opening hours were 3pm...I waited 20mn for the staff to open the doors with the intention of purchasing a console. As they finally opened I was not greeted, acknowledged or even spoken to for a good 5mn when I was the only customer in the store.I asked if they had my item of interest in stock, for them to then make it seem to have checked (in a paper folder) and to be told they were out of stock...I later checked on their online website location to find they actually had it in stock. I called another location to ask to verify for me if other locations had my item of interest and the lady on the phone told me the location on 24st & 87ave was the only store with console...Very unprofessional and careless staff... I will not be returning.
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July 2023 by Tydius Johnson
great place minus the no air conditioning. Thanks to an employee yander for helping me out. very knowledgeable and super nice!
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July 2023 by Uncle Angel
They say it open at 11 am I came and they close this store is a joke
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June 2023 by Stephane G.
The store hours advertised were 11am-9pm, but when I arrived I realized they had a sign informing customers opening hours were 3pm... I waited 20mn for the staff to open the doors with the intention of purchasing a console. As they finally opened I was not greeted, acknowledged or even spoken to for a good 5mn when I was the only customer in the store. I asked if they had my item of interest in stock, for them to then make it seem to have checked (in a paper folder) and to be told they were out of stock... I later checked on their online website location to find they actually had it in stock. I called another location to ask to verify for me if other locations had my item of interest and the lady on the phone told me the location on 24st & 87ave was the only store with console... Very unprofessional and careless staff... I will not be returning.