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May 2025 by Eddiquette Tv
This is the worst store you can call. They never answer their phone. It doesn’t matter what day it is. Also, the lowest and poorest customer service at the store don’t go here go to any other store
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May 2025 by Jasmine Zepeda
Great staff. Provide military discount. Very informative ❣️
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April 2025 by Yonatan Quintanilla
The worst
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March 2025 by Chris Loynaz
These people sell games and controllers that don't work.
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February 2025 by Anthony
Gonna leave a 1 star review because I find it almost abhorrent that this is the only game stop who did not receive stock given that every store received a minimum of 1. If this is a sleazy attempt at scalping it out at least try to make it look real. Anyways never had a good experience here. They upcharge MSRP on items like cards and consoles and then try to get you to sign up for the membership. Can't say much more considering I call to see if they have a console in stock and the phone rings for days on end. Surprised they haven't taken this store down yet.
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January 2025 by Jose Robiou
These reviews are all clearly fake not only do they lie to your face in the store they lie to you on the phone I asked clearly as being a member if I could return an item within a month for a full refund and twice in store they said yes … I also called and asked if being a member if they would refund me in they way that I paid and they said yes .. stay far away from GameStop go to Walmart , Best Buy , or Amazon!! Just trying to help someone else not waste their money!!
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December 2024 by Noelia Salazar
this place sucks!! they never answer the phone and when I ordered something to be delivered they put in the wrong address and I never received my merchanise
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May 2024 by Jose Roman Dalmau
Good offers
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January 2024 by Dolores Velasquez
Very good customer service 5 ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Ivan Chavez
Good service. Affordable prices. Little inventory, but acrual.
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October 2023 by Luis Molina
Excellent attention
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September 2023 by Its Ivan
The way I was just treated by the manager at this GameStop was unbelievable. I feel disrespected, used, and betrayed as a lifelong customer. I came in to return a 300$ controller that I purchased the day before. The controller was not touched. I purchased it less than 12 hours prior to returning it with original packaging, receipt and everything included in the box. Not a single hand touched the controller. However because there was the slightest indication that the box was “opened”, I was told I could not do anything and that I’m better off selling the controller on the streets. I explained that I am a lifetime customer and was not informed or this new policy, as I have returned plenty of products before the 7 day grace period before with no issues. This product was sold to me with me under the impression that I can return it in 7 days as long as the product was not used, which it was not. I explained this to the manager and he laughed in my face, along with another female customer he was with, who also started laughing in my face. I told them that there’s nothing funny about a customer losing 300 dollars due to lack of communication by there employees. This new return policy was never brought to my attention. I would not have made the purchase had I been aware of this policy. This policy should be explained to any customer spending this much money on a controller. I am very disappointed in this GameStop.
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September 2023 by Alexis Pomales
Didn’t hold my pre-order. So when they ask you if you want to pre-order something that is highly anticipated I would recommend another store.
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August 2023 by Gus Cutler
Leaving my second review cause both the stores deserve it. But again it was Mario who made me finally decide I should leave feedback. He works both locations and have dealt with him several times on both. And he really goes above most retailers help you get now a days. I’m really glad. All the people in general at both these locations have been nothing but amazing. I have yet (been shopping for years in both) have had a bad experience at all. Like 0. Anytime I walk in packed busy or not they acknowledge the customer not just me I pay attention I’m a manager for a big chain company as well. So I pay attention to stupid little things.Whoever trains these kids has done an amazing job. And if no training kudos to Mario and everyone else in both stores. Thank you all.
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August 2023 by Mike Magri
By far this is the best Gamestop. Enrique is always there to assist you with what you are looking for and provide any insight to new items.
