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June 2025 by Alexander Cabrera
They are not upfront about the return policy, they never flagged that if the system was opened, I would only get back about 33% of what I paid for. The system literally was opened for less than a week. It was never used. It was too complicated for my son to use and I went to return it upon returning a brand new system the store manager tells me he can only buy it back for me for a 33% fraction of what I paid for. complete and total dishonesty please go to Best Buy or somewhere else. Do not deal with these people be warned. My autistic child could not figure out this system and they had no compassion whatsoever.
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June 2025 by BlueStrings134
All 3 Gentlemen that worked today June 12 2025 was very helpful. I could only remember both of their names Marc and Kristian awesome team work!!!
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May 2025 by John “Chance” Acevedo
My son traded in some games, the gentleman who helped him was patient and answered all his questions. He didn't talk down to him and even helped him make some decisions. I appreciated him taking the time to acknowledge my son.
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May 2025 by Daniel Gil
I honestly don’t know how someone this rude and lazy managed to get hired. I walked into GameStop to do a simple trade-in, and the guy behind the counter acted like I had just ruined his entire day by existing. The constant eye-rolling, sighing, and complete lack of effort was unbelievable. He made zero attempt to be helpful — clearly too busy being annoyed at having to do his job.
Every question I asked was met with a sarcastic look or a mumbled, half-assed answer like I was beneath him. Spoiler alert: you’re not special because you work at GameStop, and it’s not my fault you hate your job. If rolling your eyes is your go-to response for customer interaction, maybe try working somewhere that doesn’t involve people — or better yet, not working at all.
I left without trading anything in, and I’ll never step foot in that location again. It’s honestly embarrassing that this is the kind of employee they choose to represent their brand.
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April 2025 by Zac Smith Jr
Awesome staff. Over Game night! Have special signings for game creators and voice actors. Create a partnership with a healthy energy drink and snacks. Save GameStop. Add small arcades and pizza at mall locations. Find me I'll help.
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January 2025 by Zachary Shea
Super fast and easy to get what I wanted.
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January 2025 by Jiovanny Gomez
Amazing, friendly staff, great customer service. Thank you Scott for taking the time to help me out and answer all my tcg and gaming questions.
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June 2024 by Marcos Figueroa
Good attention
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May 2024 by Alex (AleXrp)
So disappointed with the help received here. I came at the store on April 28, 2024, at 7:45 PM I asked only two questions , and the person assisting not only gave me a vague answer , he did not even looked at me while talking since he started looking at his phone. Not good service.
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April 2024 by Gavin G.
amazing game stop, employees are super nice, and a block away from my house and have great deals and will have any game or toy your looking for.
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April 2024 by Camilo Mejia
Very friendly staff and great customer service! They always take the time to help with any questions. Danny is the best! He always goes above and beyond
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February 2024 by Lazaro Bosch
Marc and staff went above and beyond making the store inviting. Great recommendations and conversation. Harder to find games across multiple platforms. Will definitely come back
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August 2023 by Edgar Garrido
Good attention
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August 2023 by Evencio Díaz
Very good prices on games
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August 2023 by Nick Ramirez
Very nice
