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May 2025 by XgomieX
Walked in on a Sunday morning as soon as they opened. Lady behind the counter was immediately making comments about how we had nothing better to do than just browse? I was going to buy protien and amino acids but after hearing her comments, mind you she was not trying to hide them. I was ready to just walk out. My girlfriend insisted she buy me a Shaker bottle but that's it. Never going back to this store again.
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May 2025 by danny Cella
Very helpful staff
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April 2025 by Jorge Aleman
I went to the store today and the manager help me with all the questions that i did have, she was really knowledgeable, she informed me about the sells going on I would definitely recommend and come back to that store.
Great customer service
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April 2025 by Sory Amos
I just left the GNC store, and the service was terrible. The employee was so rude that we decided not to buy anything. Instead of helping us, she literally told us to go shop at CVS. Unbelievable! I won’t be coming back.
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October 2023 by Klaus Bruckner
No chance for bills of 100 ?
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August 2023 by Stanley
Horrible customer service. I shop there for frequently and todays experience was absolutely terrible. I purchased an item called LIT. Got home with it and opened it, the product that's supposed to be a powder it was partially rock solid as if it had gotten wet. I quickly returned it to the store to exchange it. The sales assistance was very nice. However, when she called the store manager Sara. Sara refused to allow me to exchange the item for an other item of same value and size that was in better condition and not expired. Rather she wanted me to pay an additional amount for the new product because the previous item was marked down sighting she couldn't do. Gave me 2 option pay for it or take my money back. I took option 2. Called customer service and they will be spendingme the new product at the honored price.
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August 2023 by ÇAĞDAŞ Yilmaz
I went there couple months ago to buy l-Carnitine. The lady offered me to buy another set and a membership for discounts. I was charged 40$ extra for the membership. Couple weeks later I went to gnc store in Lincoln rd and we realized I don’t have a membership. I showed them the payment but still I don’t have any membership. I don’t say it is a scam. It can be a simple mistake but they didn’t fix the problem and their attitude was like it is my mistake. I will never shop at gnc again for myself or for my customers!
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January 2023 by Osmany Aguilar
Sara has no clue where she stands, horrible customer service. They need to train them better, she refuses to price match an item with Walmart even tho their website says they do, then makes up a quantity limit just because she says so. Worts GNC I've been to.
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December 2022 by Sebastian Benavides
I called and they hung up on me as soon as they answered horrendous customer service and they dont even have the products i usually get, i have to go to one that’s inconveniently far just to get my supplements
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December 2022 by A
Love the customer service they have all my supplements and store is always look great
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October 2022 by Jorge O Quinones (Ozzy)
Sara she's great, very helpful and excellent costumer service thank you!!!
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September 2022 by Ozzy
Sara she's great, very helpful and excellent costumer service thank you!!!
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August 2022 by Tim B
I called and they hung up on me as soon as they answered horrendous customer service and they dont even have the products i usually get, i have to go to one that’s inconveniently far just to get my supplements
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May 2022 by Isaac Behar
SARA STORE MANAGER #1 CUSTOMER SERVICE…. FRIENDLY, ALWAYS SMILING AND READY TO HELP YOU OUT.HER KNOWLEDGE ON THE PRODUCTS IS A+.
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April 2022 by Bernie Paul
They had exactly what I was looking for and the manager was very knowledgeable.
