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November 2024 by solangel gamboa
Disrespect
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November 2024 by Alexandra Moreiras
I liked
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October 2024 by Jose Arenas
From 8 pm they are already kicking you out of the store...screaming as if they were at the airport working next to the airplane runway, very bad costumer service...should the mall fine them for closing the store after hours...there are policies to comply with and poorly selected employees...is this how you think you are going to be able to make your sales?
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October 2024 by Gabriela Pz
The people who work there give very bad service.
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September 2024 by El Willi Saludame
This is not how customers are treated...viral tiktok video
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September 2024 by Ibelisse Picon morales
The clothes were excellent but the older lady who charged me was extremely rude if it were x she would not return
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September 2024 by NotYName !
🤮, bad costumer service
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September 2024 by Gabriela Cabrera
How can they hire employees like the video girl. Horrible 😣
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September 2024 by stalin Morales
The Cuban girl yelled at me in bad manners
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September 2024 by Juan Omar Candelario
Terrible customer service. I will never go back to that store.
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August 2024 by Aron Chacon
Bad experience I went to return some clothes and they treated me poorly, apart from the clothes being returned and the money never arrived I called and they told me to go to the store I went and they thought I was crazy that they couldn't do anything I told them to check the cameras and they did not have access to them, that is, I was left without clothes and without the money. They never made the refund. They took my clothes and stole my money. I was left without clothes and without the money.
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July 2024 by Dalkis Arocha
I made an online purchase and went to return the merchandise and they treated me terribly, I was served by two young people who apparently did not feel like working, very bad service and they almost didn't accept my return, it's a shame that they don't choose well who they put to work with the public
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May 2024 by Georlady Vieira
Wide variety, the attention was very cordial by the gentlemen who attended me.
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May 2024 by Melissa
This H&M has the WORST customer service. I was just trying to make an online return, but my phone didn’t have signal to sign in on the H&M app so that they can scan the order barcode, and I waited a full 25 minutes for a manager who never came to be able to sign in on to their handheld system and process the return. I have two small children who were fussy as I waited in vain. I now have to drive to the H&M at Dolphin Mall. Mind you, there was a line of at least 20 people behind me and one cashier. I would avoid this H&M at all costs! The employees here are lazy and simply don’t care. I’ve never seen such bad customer service.
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May 2024 by Mel
This H&M has the WORST customer service. I was just trying to make an online return, but my phone didn’t have signal to sign in on the H&M app so that they can scan the order barcode, and I waited a full 25 minutes for a manager who never came to be able to sign in on to their handheld system and process the return. I have two small children who were fussy as I waited in vain. I now have to drive to the H&M at Dolphin Mall. Mind you, there was a line of at least 20 people behind me and one cashier. I would avoid this H&M at all costs! The employees here are lazy and simply don’t care. I’ve never seen such bad customer service.
