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June 2021 by RAFAEL GOMEZ
Help always available
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August 2020 by Yuri Rada
es un abuso, que para devolver un producto, tuve que hacer hora y media de cola, y si no es porque los clientes se quejaron, el gerente no hace absoluta nada, que porquería de servicio
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February 2020 by Milan McDonell
Today I experienced something I would never want any person of color to ever experience in life. I was racially profiled and wrongfully accused of stealing from this location by Officer Bilkles of Biscayne Park and he failed to apologize for wrongfully accusing me after he physically took my receipt and examined it to the items he accused me of stealing , threatened to arrest me and he then walked me over to customer service where he STILL accused me of stealing these items.
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December 2019 by Robert Martin
two times company ordered materials for pickup that say in stock and were paid for. Two times was told after waiting 30+ minutes that item is not in stock all they can do is refund.
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November 2019 by Hannah Baumgarten
I have been waiting 14 hours for an express delivery of plywood that should have been here by 8 PM and even the customer service 800-number cannot reach the store nor find out where my delivery is this is totally unacceptable not only do I expect a refund on my delivery but I expect a schedule delivery into my home!
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October 2019 by Robbie Bell
Home Depot staff, no matter what sorrow, always knows where everything is. I am grateful they are so knowledgeable because it saves me from wandering the aisles.
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August 2019 by TUFFSHED BROWARD
TUFF SHED - The Home Depot - BISCAYNE BLVD, N MIAMI - Feel free to contact for any questions or a price quote!
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July 2019 by Kelle Jones
Friendly, helpful staff.
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June 2019 by Sandra C.
The appliance specialist, Andre Bozewski is the most valuable person you can meet if you need a new appliance for your home. He actually cares about his job and is conscientious. In addition he is very knowledgeable. I had issues not related to my sale or install and he worked hard to resolve them. I highly recommend Andre and The Home Depot is lucky to have him in their employ.
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June 2019 by Mark R.
Ah yes, I'm not wasting my time reading other reviews but I see two stars is not cutting it for everyone. Look, I just wanted some paint, that's all, but like most other stock market listed companies rabid need to increase the value of its share price EVERY QUARTER it has resulted apparently in the least qualified/experienced staff at the paint department because you can pay them nothing, just enough perhaps to afford the car to get them to your big box, and then have them pay tax on their transportation servitude. But I have to say, before I get to enjoy this, wandering around the store I overheard several employee conversations quite openly discussing management or specifically other employees in a carefree manner, I expected a discussion about whether it was a 2 by 4 or if it was pine or oak but no, it was 'she's a real b***** or 'I don't trust any of them in the whatever dept'. I was used to the usual Home Depot answer of 'ISLE FIVE' whether you were wanting a ceiling fan or sheetrock, everyone just says isle five to get rid of you, or if they are new to the company they'll admit they don't have a clue, 'it's not their department'. So when I arrived at the paint desk I mentally reviewed where I had parked the car in case I needed to make a run for it. I wasn't disappointed, the young man did not answer when I said 'good morning, how are you doing', so knowing there's probably a button for a troublesome shopper I took the risk of some cynicism and said 'hey, I'm fine, thanks for asking', his look went from mildly annoyed why had I bothered him to some kind of death stare, the car came to mind but just before it got intense a slightly more conscious woman stepped up and said 'how can I help you ', at which point I asked some basic questions about flat/eggshell/gloss appropriateness for painting walls. In short, it's a totally shitty place to go, you can spend a long time wondering around poorly labelled isles not daring to approach employees embroiled in the latest daily crapola, I guess they have gobbled up all competition and this is the end game where the consumer is totally shafted without options, all I can say is try ACE, if you can find one. One star is a bit generous, can we get a half Yelp?
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May 2019 by Sarah G.
This Home Depot is the worst. We waited 15-20 minutes to get help with tile and even though someone called 3 times, no one ever came. There is no one to help on the floor and the store is messy. They did not even apologize when we asked to speak to the manager. If I could give them zero stars, I would.
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May 2019 by Kathy K.
They have a new return system and boy does it suck loads of workers yet the line never moves. The old system was better. Thumbs down I will say the checkout in the garden Dept was very pleasant.
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April 2019 by Jeniffer R.
The worst customer service to rent a carpet cleaner the guys got on you and say they just woke up From nap that they don't know prices of everything they just work in customer service department. Then after he got all my info they said the machines where in system do not come here
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April 2019 by Don Sadler
They are trying to move to self check out. Today the staffed check out was 4-5 deep and the self service was worst. Standing there watching the HD guy restock the tootsie pops made me feel must better. You need flex titles and definitely more than 2 staffed Check-outs.
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March 2019 by Margie Moreira-Blum
Noone EVER answers the phone. Customer service is non existent.
