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February 2024 by Dave R
I purchased river rocks a 2nd time . The first time, I noticed a good amount of the rocks were not close to the 1-3 inch claim. So i dumped at least 15% of rocks , that look like pebbles (no did not complain) . I recently purchased another order, and the same thing, another 15-20%approx of rocks where small (pebbles). I even took a video and screened the rocks with 1/2 inch chicken wire....ALOT OF THE ROCKS FELL THRU THE MESH! I went back and asked how could they accomodate me and make it right....Even offered to show video and pics! They did not want to even look at the evidence. I beleive i spoke to Isabela(older women, on a saturday). She totally brushed it off. The message I got is too bad! So my past purchases included, two pallets, two cu yards of river rocks. I previousely paid 200 per cu yd, now I paid 275, even though I was quoted 265 by phone. CUSTOMERS SHOULD NOT BE TREATED IN THIS MATTER, I WAS LOOKING FOR A CREDIT BACK TO CARD, OR EVEN A STORE CREDIT , SINCE I WAS GOING TO PUT A BUNCH OF PLANTS AND SPRUCE UP FRONT YARD. But , i willl take my business elsewhere. I have read many of the reviews, some with bad sod, rocks delivered wrong size, etc.... Whats most alarming is the lack of customer skills at this location. I WILL TAKE MY BUSINESS ELSEWHERE....KROME IS FULL OF NURSERY, SOD, ROCKS...ETC....PEOPLE, IF YOU WANT TO BE TREATED BAD, LIKE YOUR PATRONAGE IS NOT APPRECIATED, COME TO JENNY SOD. OTHER WISE, GO ELSEWHERE, THEY ARE NOT THE ONLY BUSINESS THAT DOES THIS....MAYBE THEY CAN AFFORD TO TREAT CLIENTS BAD! BUT, EVENTUALLY THE TRUTH WILL COME OUT.P.S YOUR PRICES ARE TOO HIGH TO NOT ACCOMODATE A CLIENT...LOOK AT REVIEWS FROM PAST.
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February 2024 by Stephanie Perez
Great prices, everything was organized and easy to find, staff was friendly and helpful. Plants were very healthy. Love the bougainvilleas we got
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February 2024 by Arline Ginorio
They had the right size pebbles we needed and loaded them in our car. Everyone was very nice!
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January 2024 by mike rio
I worked with the team at Jeny Sod and they were more than accommodating about scheduling delivery to the Florida keys. Sod was delivered on time and In very healthy shape. Thanks for an easy experience
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October 2023 by Rafael R.
Delivery man placed two pallets on top of my association's grass. When I asked him to move the pallets the driver refused due to a light sprinkle that began a few moments earlier. He wanted to wait out the rain. The rain did not let up and the driver called the main office to let us k ow that they could not move the pallets, killing the grass below.
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September 2023 by Jeff Hackman
Had a great Experience with Jeny Sod. Ordered and had 3 yards of black slate rock delivered. Everything was easy, on time and very reasonably priced! I would definitely reccomend using them for your rock, plant and sod needs
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May 2023 by Hellen Roumbos
DO NOT PURCHASE FROM JENY SOD, they are the worst service. We purchased River Rock Tan and we have recieved a TOTALY DIFFERENT PRODUCT, the rocks in display are a mix of tan and the ones we have recieved look completely dark brown and horrible.Nobody cares when you call and everyone is very rood.They say they would call us back and nobody calls.Everything they have in display is different to what they deliver.
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March 2023 by Oscar Aguilar
I got to say I am happy with my experience with Jeny Sod Miami on my last visit. I’ve gone a few times and gotten help immediately, but I definitely have to give a shoutout to Gleni (I hope I spelt it correctly) for your help and attention when I went looking for hardscapes for my recent project. She took her time in walking me to them instead of pointing to their direction. She showed me the varieties available and was able to help me with pricing.Also, driver the Ricardo was very accommodating when placing my flatbed order. I am very picky when it comes to SOD and I had him lift half the pallet to check the center and he just smiled and did it. He also did my second delivery of gravel. The space was very limited but he made it happen with no problems or faces. He spoke very good about his company and the quality of their products which I have to second it.
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March 2023 by Marilyn Reyes
Jenny's Sod is a nice place but they were very mistaken about a particular plant identity. That was disappointing.
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January 2023 by Paulo S.
Pésima atención, compre 6 packets de grama y venían incompleta, les reclame en el último packets y me estafaron en el recibo y me dieron la pero grama que tenían por hacerles reclamos de una manera gentil, estaba comprando en ese lugar porque es cerca a la casa pero no me importa ir a donde sea pero que me atiendan bien, NO SE LOS RECOMIENDO A. NADIE, MUY MALA EXPERIENCIA .
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November 2022 by Edwin Hardy, Realtor
Lots of selection and because of the location I thought I would be getting a great deal on price on pavers but it was 4x higher than Lowes.
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October 2022 by tony Malberty
Do not buy here, pallets of Palmetto SOD only contains 430 SF and they vlaim is 500sf, and the wood pallets $11 unless you return it, every where is $5-$6, customer service didn’t care and wont listen to your complain, it is very expensive and the worst place to buy considering how far they are.
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September 2022 by David McLennan
This one star is for the continued lack of accountability on Jenny sod who delivered us 8 pallets of which 2 were contaminated. We did install ALL of the sod on the same day, as soon as it arrived, and followed ALL their care sheet instructions. Little did we know that this care sheet is a huge disclaimer and out that they use to back out of any sod that is contaminated with fungus. When we called them upon installation, they simply point us to the care sheet, and when things don’t improve, they say, “ oh sorry you are past our 24 hour policy.” It’s basically a catch 22 where the consumer bares all the risk.Perhaps they need to work on a more reasonable policy, rather than just shifting all the blame to the consumer.
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September 2022 by Puja Lakhlani
We ordered 8 pallets of palmetto from Jeny Sod. While the customer service agent on the phone was very happy to take our order, the lack of accountability for replacing the 2 pallets that were bad has left a poor taste for us. We do not recommend this company in the future.BTW We called the company to explain that we had been treating the grass per their instructions but parts of it were clearly contaminated with some sort of fungus but they took zero accountability as it was beyond their said “timeline”. Buyer Beware!
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September 2022 by Monica M
Great variety at affordable prices. Staff is helpful and you can get your hardscape here too. I needed an extra large paver from their regular sizes and they made one for me to measure. Ive been able to redo my landscape within my budget (pavers, stone, sod, mulch and plantd) with 90% coming from Jeny's.
