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January 2024 by Andrea R.
The service is awful people there are pretty unhappy with there job, they have actitud and if you need help don't even bother them to ask for it. Gia
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January 2024 by Wai Q.
Once in a blue moon my kid needs something from here and I have to say that this store is extremely dirty, run down and disgusting. How can this store allow it to function like this. It is almost like walking into a scene from The Walking Dead. Shelves aren't lined up, a lot of dust buildup and the floor looks like it's never been clean or polished and looks like it's been around since the '60s. Is this store a franchise? Well, I guess the most important thing here are the employees. They are super sweet and knowledgeable. I just feel bad that they have to work in that environment.
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January 2024 by Therese Alban
I walked into this store through the main door. I turned left to go towards the fabric I wanted to buy. Suddenly, I tripped on a metal bar on the floor. Thankfully, I am agile and was able to jump onto my right foot without falling on my face. The store clerk in the cashier counter yelled at me in a loud voice, "You should look down when you walk!!" One other shopper asked if I was ok. I told her I was. I was so shocked that the clerk would yell at me for potentially being injured in the store. Classic case of blaming the victim. Completely unprofessional and unkind without any regard for my well-being. I was so flustered by the uncaring attitude, that I could not find what I came for and left the store.What did I trip on? The metal bar bolted to the floor to house the shopping carts. There were no carts in the space so I did not see that it was not an aisle for walking. If the shopping carts were there, I would not have walked into that area and would not have tripped.There is no one to blame here: not me nor the store. However, there is customer service training required for that employee working the register on Jan 9, 2024 at 1:25pm. Kindness should always be the first response when someone is injured.
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January 2024 by Christina Lalama
Great store with a variety of supplies for those who enjoy crafts. They offer some good sales and the use of coupons. They have an app that helps you place online orders, saves a variety of coupons, gives special offers, and helps you track upcoming sales.
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October 2023 by Lourdes Summerdancer
JoAnns has a huge variety of all types of fabrics, sewing, yarn, arts and crafts supplies for your next project. I enjoy shopping here and encourage you to check it out.This is paradise to people who are looking to learn and be creative. ? Prices are a bit high but they often do offer some discounts.The store is easy to get to located right off SR 826 (Palmetto Expressway) and SW 88 Street (North Kendall Drive). Plenty of parking at this location. Overall good customer service.
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October 2023 by Larry Wasserman
I would like to say thank you very much to the young cashier with the tattoos on her arm, I don’t know her name today. That was very helpful. She did not have to go out of her way. It’s not just her job. She’s good at what she does and I hope she gets recognized for that. I went there between five and630 I am a big Pastry Chef in Miami But I wasn’t sure how to use the app. I kind of forgot I order all the time also art equipment a lot but thank you to the young lady. She should be working in hospitality management. Hopefully you go to Marriott corporation hotelsPs great for management position. She’s got what it takes. TJ Maxx is horrible don’t go.
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September 2023 by Rene Vega
They all kinds of fabrics really nice store if you are looking to craft
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June 2023 by MILKOS D. SOSA
Very nice place. A lot of things to buy and be creative.It have many options in everything you need.The prices are quite high, but sometimes they offer some reasonable discounts.Ample and convenient parking space right at the entrance of the store.
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April 2023 by Jupiter Grove
This is a very disorganized and sloppy store in the greenery. The people that work here are not friendly at all. They act like you are privileged to shop here. It is really not a pleasure. I even asked them where their restroom was. The lady started to tell me and then the gentleman behind her said they're just not working now you'll have to go somewhere else. Well, I am going to go somewhere else and I will never come in here and shop again.
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February 2023 by Marta Jarma
Don’t get there any less than 1 & 1/2 hours before closing time. The lady on the speaker will remind you of this every 5 minutes for a 1/2 hour before it’s 10 minutes to closing time. Then tell you to walk around the long way to get to your car because she already locked the door and didn’t feel like opening it again. I mean wow
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January 2023 by Keren Oliveros
I had an issue at the Cutler Bay location where my return was denied for some made up reason but I called this location and the manager told me I could return at this location with no problem!The team working the night of Dec 30th, 2022 had great customer service!! Definitely trained by good managers who actually know what they’re doing and keep customer loyalty a priority.I live in Homestead but I will go to this location in Kendall from now on to get all my supplies for my business. I rather drive extra miles to get good customer service. Thank you!!
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January 2023 by telleyz com telleyz com
knowledgeable friendly professional folks. it's like being home.
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January 2023 by pretty when i.
Ok this is my favorite Joann store out of the other ones here in Miami. They are clean and organized and the employees are extremely patient and helpful.
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December 2022 by Keren O.
I had an issue at the Cutler Bay location where my return was denied for some made up reason but I called this location and the manager told me I could return at this location with no problem!The team working the night of Dec 30th, 2022 had great customer service!! Definitely trained by good managers who actually know what they're doing and keep customer loyalty a priority.I live in Homestead but I will go to this location in Kendall from now on to get all my supplies for my business. I rather drive extra miles to get good customer service. Thank you!!
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December 2022 by Sunflower Baby
I just love JoAnns. I am grateful we have somewhere local to shop for fabrics and crafts. We also have Michael's and Hobby Lobby. But no local Quilt stores. I miss the Quilt Scene. They were a wonderful store with gorgeous cotton fabrics and great classes.JoAnns has a huge variety of all types of stuff and you will most likely find everything you need to complete your project.
