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September 2023 by Rad Tent
I went there to get prices and come back later to buy my pick and I noticed they don’t want to sell at all( today Sunday at least), she turned and gave me the back and not more showing to me, she just ignored me and I had to leave the store. Now I understand why so many 1 star rating in google. This is a very competitive business and social opinion is crucial.
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September 2023 by Hmm
Horrible experience, they never tried to actually ship out my order, i ordered 14k earrings and they sent me 10k earrings and when i told them about it they told me “sorry about that we are going to send you a return lable and send out the correct earrings”. I never recieved the earrings even after sending the 10k earrings back. Luckily i ordered through “affirm” which made it easy for me to get my money back. I suggest going to “Daniel jewelry inc” in hialeah ,he has wayyyy better jewelry and service.
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July 2023 by Luis Armeda
IF YOUR LOOKING FOR GOOD PRICES THIS IS NOT THE PLACE TO COME TOO.. they will raise the price on you in the store.. and the online service is a joke.. it’s really just the owner lying to people about pricing and how long your merchandise takes to get to you. I never received my merchandise and they never give a full refund they knock off 20% restocking fee.. the owner is a skinny weasel that lies about everything..
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June 2023 by Eric P
I got a nice 18k cuban link chain. But the customer experience is not there. They were late in the delivery, no calls, no answer, wrong certificate, no sense of customer service. Only text. They are disconnected. I'm planning to purchase 2 more chains and of course SOMEWHERE ELSE.
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May 2023 by Yung Casper
I love to shop with las villas jewelry they have great jewelry, nice people that work with you and just know am gonna Continue doing business with them.
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March 2023 by Casey Gates
These guys are the best! If you’re looking for a hand-made, heirloom quality chain straight from the source here in Miami, FL look no further. Links are tight, weight is right!
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March 2023 by Gilbert Perez
I was in the jewelry store and I tried to buy a ring and this person attending doesn't feel like to work and she didn't show proof that she wants to work so I went to the another store because ota hola says it's the best place but, I prefer a jewelry store with better service
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February 2023 by jay c
Love my new Las Villas chain ..?Las Villas makes the best Miami Cuban link chain! Had mine shipped to Texas..was worth the wait
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November 2022 by Alejandro Cortez
Las villas jewlery is the best hands down! Ive spent a pretty good amount of money with las villas.. my 348 gram cuban chain, my 146 gram cuban bracelet and my 68 gram santa barbara pendent! Their work is the best! Customer service is the best! They always treat me like family! Cant wait to visit the store much love from california
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November 2022 by Txn
I've been wanting a miami cuban link chain for a while now, and after doing extensive research I ended up going with villas. I didn't want to wait the whole 4 to 5 weeks to get a chain made so I called them directly and asked if they had a 9mm 150g 14k 24" chain in stock and ready to ship, and for my luck they did. I liked the price and had it here in Texas in less than a week. Unfortunately for me i ended up wanting something thicker, the 9mm wasn't doing it for me. I called them and asked about there 6 month upgrade plan. They said of course just ship it back and pay the difference on another chain, so I asked if they had an 11mm in stock and they did have a 14k 24" 230g one in stock. I paid the difference and had it here in Texas in less than a week! I am extremely satisfied with this chain, and will be ordering a custom pendant from them here in the near future.P.S for faster respon download wattsapp they reply faster through there.
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October 2022 by Ben Rine
I order my cuban from las villas after a bunch of research, videos, youtube, etc.. they had the best price out of the places in Miami. I shopped prior at big box jewlery stores and just wasnt satisfied with the quality for the amount I was being charged. Las Villas was the best priced, I read mixed reviews about service but almost all reviews stated quality was great. So I took the chance and ordered online and chose a 10k 24" 8mm cuban, with stamp, and certificate. Easy process, many buying options. I paid in full for my purchase thankfully, and received a email notification immediately. It stated the order may take 3-5 weeks, and they could take longer. I waited 3 weeks and emailed (monday) for a update, and was surprised to hear it would be shipping that week (shipped friday). We had 1 small communication problem, so I dont hold them to that. As far as the chain. It is exactly what I ordered. It came in at 116g, 8.06 ish mm, and 24". It has a great polish and shine. 1 of the figure 8 clasp didnt click like the other, but with a minor adjustment works just fine. Fast shipping, packaging was ok. Could have been better as far as the chain being wrapped inside the box. It was just laid in. Overall I would reccomend, and shop again myself.
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September 2022 by Theodore Cox
Excellent purchase experience. 10kt.yellow gold 12mm Cuban Link Chain & Bracelet. The price and quality of the jewelry was excellent. The purchase and turnaround time for the customized Chain & Bracelet was reasonable. Would definitely recomend Las Villas for quality jewelry purchase.
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September 2022 by Anthony Cascione
Definitely needed to share this post with everyone. I read what people said about pricing. Do your homework and check out prices with Las Villas competitors before you say what you say. Pricing is very competitive. Flew in from NYC to check out their work, got a custom 18k Cuban bracelet, grams were on point and length was perfect, quality of the work was excellent. My man Emmanuel was on point and very responsive through out the whole process.
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September 2022 by Victor Santiago
Management needs to be more involved with the online customer experience. I requested simple duplicate invoices for insurance purposes and the task must have been too difficult! After hounding them I received incorrect information on the documents. When in requested they correct their errors the woman stated “ your insurance should not care”….???! Do not do business with this jewelry store!
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August 2022 by Marc Duran Jr
Just received chain from them today and love it! The craftsman ship is beautiful on this Miami Cuban link. Definitely a head turner. The communication was on point and they exceeded my expectations. Will definitely buy from again in the future.