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September 2025 by Nora Pena
Excellent customer service. Maria Elena was great. She helps me every year!
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August 2025 by Cindy Villalobos
Lisette is wonderful, patient and so helpful. It was a first experience for both my son and I. Thank you LensCrafters!
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August 2025 by Jonah Santiesteban
Maria Arana helped me a lot she was amazing!!
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August 2025 by Jacob Santiesteban
Maria Arana helped me a lot to find my glasses! I would recommend her!!
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August 2025 by Víctor H. Lopez
very good team, especially Maria Elena
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August 2025 by Nelson Vega
I was gifted Ray Ban Metas and though you can do this process online, I suggest you don’t. I called LensCrafters on Friday night and they were courteous over the phone. I read the reviews and they all pointed to Maria Elena. I know why. When people take the time to review, read it. She was busy with another customer upon my arrival. I waited for about 15-20 minutes and her co-worker offered to get the process going. I thought that was really nice. She took my info, and set me up for an easy transition to Maria Elena. Maria Elena took her time, super sociable and reviewed my order in detail. She then measured everything 2x. Explained the add ins in detail and allowed me to make the best decision possible. All in all, I felt really well taken care of. In a city that isn’t known for courteous or diligent customer care, I received this and more. Thrilled I met her and appreciative of all the reviews led me here. Thank you!
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August 2025 by Mariano
I always go and look for Maria Elena, she is absolutely amazing. She always listens to my needs and provide the best options. She really takes her time to ensure we are always satisfied!
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August 2025 by Alex Perez
Edgar and Richard were both fantastic! The glasses I wanted were done before I was even able to finish completing payment;wonderful and quick would recommend.
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August 2025 by Debora Gonzalvez
Definitely I recommend LensCrafters from Dadeland Mall. Great and professional place , especially Maria Elena Licensed Optician.
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August 2025 by Jorge F. Gonzalez
Had an eye exam a few weeks back and returned to get eyeglassess made. I selected what I liked and the Salesperson then helped me finalize my purchase, helping me make the best selections possible, so I would be happy with my purchase. I give the salesperson a 10 for customer care and I am very happy with my purchase.
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August 2025 by Jose Gonzalvez
Highly recommended LensCrafters from Dademall. Excellent and professional place. Thanks to Maria Elena (licensed Optician) for helping me,
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August 2025 by Maria Barbara Mendez
Maria Arana was amazing! Lissette was also amazing! Great customer service! Will come back again!!
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August 2025 by Giovanna Gómez
First time and I love it I will recommend it, definitely I will come back this time with my kids
Thanks Lisette for all you help and patience
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August 2025 by Cristopher Lopez
Great service and experience
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August 2025 by sunny herrera
The manager is super rude. (While having an empty store). The staff intentionally avoids providing information that is standard in the industry which is PD distance. The doctor there AND the manager had a system where they give me the run around until the manager flat out said no to giving me this information, that it’s their company policy. I had to ask a third time to the doctor to get this information. I was so frustrated that I almost canceled my glasses order but I didn’t because I genuinely need them.
