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July 2023 by Lauren Lundin
Love this store and all the products it has to offer, very sweet employees here :)
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May 2023 by Rodrigo Benitez
I recently visited L'Occitane en Provence at the Falls mall in Miami, and I have to say, it was a wonderful experience. The store itself is small and charming, with a warm and inviting atmosphere.The staff at L'Occitane en Provence was incredibly friendly and knowledgeable about the products they offer. They took the time to explain the different lotions and scents, and helped me find the perfect product for my needs.As someone with sensitive skin, I was pleased to find that the products at L'Occitane en Provence are made with natural ingredients that are gentle on the skin. The scents are lovely and not overpowering, which is a big plus for me.Overall, I highly recommend L'Occitane en Provence to anyone in the market for high-quality lotions and skincare products. The staff is friendly and knowledgeable, the products are top-notch, and the atmosphere is charming and inviting. I can't wait to go back and try more of their offerings :)
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March 2023 by Tony Barkley
Excellent products and service.
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February 2023 by Mae
Great products and the staff members are awesome
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July 2022 by Ana Nicholas
Great service.Excellent products !
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June 2022 by Sonnie Mendizabal
Beautiful store wonderful products. Great customer service. The best Mall to Shop at The Falls.
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May 2022 by Nicole Blanco
I'm glad I found this location in the Falls! I love this company ❤️
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March 2022 by Mitsouko Chatelain
Great products and great service. Staff is helpful and super nice!!!
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October 2021 by Ivania Zamora
loved this place. The associate was very helpful.
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September 2021 by Ricardo Ramirez
I have been shopping at L’Occitane for years and I love the products and what the company stands for. The Falls location is just the BEST! Katy and her staff are incredible
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August 2021 by P. Diane Lester
One of my favorite places & products...The scents are clean & invigorating not overpowering... smell pure, "organic".
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July 2021 by Dolly MAGA
I have been a loyal customer of L'occitane since it opened in the falls, I love their products (shampoo, conditioner, soaps, lotions and shower oil). I went just about every month to buy refills. I went two weeks ago at around 10:30 am and was greeted at the door. I choose my products and went up to the cash register. As the young lady rung me up she asked if I was going to pay credit or cash. I said cash, and she said she could not take any cash since she had no cash in her drawer. How can a store not have cash in their drawer at 10:30 in the morning? I offered to pay with correct change, but she still refused. I could not believe I could not pay my products. I turned around and left and said to the young lady, "You will no longer see me in this store, Thank you". And you can bet on that.
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June 2021 by Elvi Martinviana
L'occitane En Provence has AMAZING products and a cult following,I am sure most of us can agree on that. Once you use any of their products, you are hooked!!I recently met Kathy, she is the Manager at The Falls Store. As amazing as the products are, so is she. Professional, welcoming, patient, kind and everything in between. It was a pleasure to shop at the store. Not only do their products (and I use many of them) make you feel special and work very well, but so does the shopping experience with Kathy. I have shopped online and in their NY stores when visiting my son, however, from now on, I will go to The Falls when Kathy is there:)
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March 2021 by Silvia Rodriguez
Wonderful products and very welcoming staff.
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November 2020 by Maria Jose
Katy gave me the best customer service and helped me find everything I need ?? awesome products and service!
